Deal Desk Analyst: Fast Quotes & Cross-Functional Support

Mimecast Limited; South Africa; On-site; ZAR 560,000 - 840,000; Full time

Job summary

Mimecast Limited in South Africa is seeking a Deal Support Desk Analyst to provide real-time support to the sales team, structure deals efficiently, and ensure compliance with company policies from quote to close. You will collaborate with Finance, Legal, and Revenue Operations to resolve roadblocks, configure CPQ tools, and accelerate deal velocity while ensuring proper billing and revenue recognition.

The role requires 1-3 years in deal desk or sales ops, with strong Salesforce/CPQ experience

Qualifications

• 1-3 years of experience in Deal Desk, Sales Operations, or Revenue Operations.
• Strong Salesforce and CPQ experience.
• Solid understanding of pricing models, discounting strategies, and revenue recognition principles (ASC 606 preferred).
• Excellent problem-solving skills and ability to work under tight deadlines. Strong communication and stakeholder management skills to partner with sales and leadership.

Responsibilities

• Partner with sales reps to quickly assess, structure, and approve quotes within company guidelines.
• Review deal terms, ensuring compliance with pricing, discounting, and legal policies.
• Work cross-functionally with Finance, Legal, and Revenue Operations to resolve deal roadblocks.
• Ensure timely approvals and accelerate deal closure by managing the internal approval workflow.
• Manage the quote-to-close process, ensuring timely approvals and deal progression.
• Identify process bottlenecks and propose efficiency improvements.
• Assist in configuring CPQ tools and deal workflow automation.
• Work with finance to ensure proper billing, revenue recognition, and contract compliance.
• Monitor sales pipeline, deal velocity, and win rates to identify trends.
• Provide data-driven insights to improve deal conversion and effectiveness.

Skills

Pricing models & discounting

Revenue recognition ASC 606

Communication & stakeholder mgmt

Problem-solving under deadlines

Tools

Salesforce

CPQ (Configure, Price, Quote)

Job description

Mimecast Limited in South Africa is seeking a Deal Support Desk Analyst to provide real-time support to the sales team, structure deals efficiently, and ensure compliance with company policies from quote to close. You will collaborate with Finance, Legal, and Revenue Operations to resolve roadblocks, configure CPQ tools, and accelerate deal velocity while ensuring proper billing and revenue recognition.

The role requires 1-3 years in deal desk or sales ops, with strong Salesforce/CPQ experience