DC Operations Leader: Efficiency & Continuous Improvement

TFG (The Foschini Group); Gauteng; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

TFG is seeking a DC Operations Manager to oversee all distribution centre activities, ensuring efficient, accurate and compliant operations across inbound, inventory, fulfilment and outbound processes. You will lead large teams, manage budgets, optimise layouts, and drive continuous improvements with a focus on safety and KPI-driven performance.

You will partner with stakeholders to support service delivery, audit readiness and scalable growth in a high-volume distribution environment.

Qualifications

• Relevant degree or diploma in a related field.
• Degree or diploma in supply chain, logistics or operations management is advantageous.
• 5 years' experience in outbound distribution centre operations.
• Minimum 5 years people management experience.
• Experience leading 30+ employees in a high-volume DC.
• Strong experience with WMS and advanced Excel for reporting.

Responsibilities

• Oversee daily distribution centre operations for efficiency, accuracy and compliance.
• Lead and manage all operational activities within the DC for smooth flow from receipt to dispatch.
• Drive productivity, service, quality and cost targets aligned to business goals.
• Oversee inbound, inventory, fulfilment, outbound and returns for seamless execution.
• Ensure safe, accurate receipt, storage, picking, packing and distribution of inventory.
• Monitor performance via KPIs, reporting and data analysis.
• Develop and implement continuous improvement to optimise processes and reduce costs.
• Manage inventory accuracy through stock control, cycle counting and governance.
• Drive labour planning and resource allocation for optimal productivity.
• Lead and develop operational teams; foster accountability and continuous improvement.
• Ensure health and safety compliance, policies, standards and audits.
• Manage internal and external stakeholder relationships to support service delivery.
• Oversee WMS processes and maximise system utilisation.
• Identify opportunities to improve warehouse layout, storage and capacity.
• Prepare and present operational reports and recommendations to senior leadership.
• Support strategic projects and scalability within the DC network.

Skills

Outbound Operations Management

Distribution Centre Operations

Warehouse Operations

Picking, Packing & Dispatch Management

Workforce Planning & Labour Management

Budget Management & Cost Control

Warehouse Management Systems (WMS)

Microsoft Excel

KPI & Performance Management

Operational Reporting & Data Analysis

Education

Relevant Degree or Diploma in a related field

Degree or Diploma in Supply Chain, Logistics, Operations Management, Business Management would be advantageous

Tools

WMS

Microsoft Excel

Job description

TFG is seeking a DC Operations Manager to oversee all distribution centre activities, ensuring efficient, accurate and compliant operations across inbound, inventory, fulfilment and outbound processes. You will lead large teams, manage budgets, optimise layouts, and drive continuous improvements with a focus on safety and KPI-driven performance.

You will partner with stakeholders to support service delivery, audit readiness and scalable growth in a high-volume distribution environment.