Data & Client Operations Administrator

Bidvest Protea Coin; Gauteng; Presencial; ZAR 180.000 - 260.000; Tempo integral

Resumo da vaga

Bidvest Protea Coin is seeking a Data Capturing Administrator in Centurion for the Technical NOC Division. You will maintain client databases, capture and verify information, and ensure timely processing of amendments and updates.

Responsibilities include daily/weekly reporting, client relationship management, and coordinating with technicians and subcontractors to ensure smooth operations and confidentiality of records.

Qualificações

• Matric / Grade 12 certificate is required.
• Two years' experience in control room operations and administration is preferred.
• Practical experience on a listener monitoring platform.
• Experience in client relationship management and customer service.
• Experience in database administration, data capturing, and report preparation.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Experience liaising with clients, technicians, and operational personnel.
• Strong written and verbal communication skills.

Responsabilidades

• Maintain and administer client databases, ensuring accuracy and up-to-date information.
• Capture and update client, site, and contact details on the listener monitoring platform.
• Ensure amendments and system updates are processed accurately and timely.
• Verify client information and correct discrepancies.
• Prepare and distribute daily and weekly administrative reports.
• Manage client queries, service requests, and complaints promptly and professionally.
• Coordinate communication between control room, clients, and subcontractors.

Conhecimentos

Control room operations

Administration

Listener monitoring platform

Client relationship management

Customer service

Database administration

Data capturing

Report preparation

Microsoft Excel

Microsoft Word

Outlook

Liaising with stakeholders

Communication skills

Formação

Matric / Grade 12 certificate

Descrição da vaga

Bidvest Protea Coin is seeking a Data Capturing Administrator in Centurion for the Technical NOC Division. You will maintain client databases, capture and verify information, and ensure timely processing of amendments and updates.

Responsibilities include daily/weekly reporting, client relationship management, and coordinating with technicians and subcontractors to ensure smooth operations and confidentiality of records.