Data Centre - BMS Operator

Excellerate; Johannesburg; On-site; ZAR 180,000 - 300,000; Full time

Job summary

CBRE Excellerate is seeking a Data Centre BMS Operator to monitor and manage the Building Management System and Environmental Monitoring System in a critical data centre. You will respond to alarms, coordinate maintenance, and ensure uptime for client infrastructure.

The role requires 3+ years in a similar BMS/Operator position, with a focus on accuracy, documentation, and adherence to safety standards. On-site work and precise incident logging are essential.

Qualifications

• Grade 12 / Matric is required.
• Technical N3 / N4 Certification is compulsory.
• CDCP Certification is compulsory.
• Minimum 3 years’ experience in a similar BMS/Operator role.
• Data Centre experience is advantageous.
• Clear criminal record and medical fitness for operational environment.

Responsibilities

• Monitor BMS/EMS continuously and manage alarms within SLA.
• Investigate alarms and implement rectification plans or escalate.
• Log and report alarms on ADC/Tsebo channels within required SLA.
• Monitor critical plant parameters against set thresholds.
• Assist with preventative maintenance and system testing activities.
• Raise change requests and participate in Change Advisory Committee.

Skills

BMS Monitoring

Alarm Management

Reporting Skills

Communication

Planning & Organisation

Attention to detail

Pressure management

Customer service

Multitasking

Education

Grade 12 / Matric

Technical N3 / N4 Certification

CDCP Certification

Tools

MS Office

BMS/EMS platforms

CMMS systems

Job description

Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management. We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

About the role

The Data Centre BMS Operator is responsible for the continuous monitoring, operation, and administration of the Building Management System (BMS) and Environmental Monitoring System (EMS) within a critical data centre environment. The incumbent ensures that all critical engineering alarms, environmental conditions, customer notifications, and maintenance-related system activities are monitored and actioned in real time to support 100% uptime of critical infrastructure and prevent operational disruption to the client’s business. The role requires proactive alarm management, escalation coordination, reporting, maintenance support, and strict compliance with operational, safety, and regulatory standards.

What will you bring

• Grade 12 / Matric certificate
• Technical N3 / N4 Certification (Compulsory)
• CDCP Certification (Compulsory)
• Minimum 3 years’ experience in a similar technical / BMS Operator role
• Data Centre experience advantageous
• Computer literacy (MS Office, BMS/EMS platforms, CMMS systems)
• Clear criminal record
• Valid medical fitness to work in operational environment (if required)

Skills required

• Strong BMS / EMS monitoring and control skills
• Excellent alarm management and escalation capability
• Advanced administrative and reporting skills
• Effective verbal and written communication
• Strong planning and organisational ability
• Attention to detail and high accuracy levels
• Ability to work under pressure in critical environment
• Good customer service and stakeholder engagement skills
• Ability to multitask in fast-paced environments

Knowledge required

• Building Management Systems and Environmental Monitoring Systems
• Critical Data Centre Infrastructure
• HVAC / Electrical / Mechanical plant fundamentals
• Preventative Maintenance principles
• Occupational Health and Safety Act, 85 of 1993
• ISO 9001, ISO 14001, ISO 45001 Standards
• Risk Assessment and Permit to Work processesli>
• Change Management Procedures
• SLA / KPI Management principles

What will you be doing

BMS / EMS Monitoring & Alarm Management

• Monitor BMS/EMS continuously for alarm indications
• Investigate alarms and implement/escalate rectification plans
• Post alarms to ADC/Tsebo communication channels within required SLA
• Monitor critical plant parameters against set thresholds

Customer / Operational Response Management

• Monitor email correspondence every 5 minutes
• Action customer calls and requests promptly
• Notify Technical Manager / Senior Technician within 5 minutes of request receipt
• Ensure all customer incidents are logged and tracked

Preventative Maintenance & System Testing

• Execute quarterly BMS maintenance activities
• Conduct annual BMS functionality tests
• Calibrate sensors and validate I/O functionality
• Maintain system backups and processor battery checks

Change Control Administration

• Raise and document change requests on Service Now
• Present changes at Change Advisory Committee
• Distribute approved change references
• Follow up on outstanding/open change requests

Compliance / SHEQ / Risk Management

• Ensure work complies with H&S regulations
• Verify risk assessments before commencement of work
• Escort contractors and monitor compliance
• Ensure subcontractor adherence to OHS Act and site rule

Administration & Reporting

• Update DC Alert spreadsheet
• Close all DC alerts daily unless otherwise instructed
• Transfer inspection records to electronic format
• Assist with reports, audits, minutes, and job card administration

CBRE Excellerate is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.