D365 Pre-Sales Consultant - Demos & Solution Discovery

Altron Limited; Johannesburg; Híbrido; ZAR 600.000 - 900.000; Jornada completa

Descripción de la vacante

Altron Limited is seeking a Solution Specialist in Dynamics 365 to support pre-sales and customer discovery, preparing demos and assisting in proposals. The role focuses on delivering fit-for-purpose D365 solutions and maintaining pre-sales content libraries, with emphasis on Customer Service and Contact Centre knowledge.

You will participate in workshops, build demo environments, and collaborate with architects to validate feasibility, contributing to estimates and SoW input.

Formación

• 3–6 years of Dynamics 365 or CRM/ERP implementation or support experience.
• Exposure to client engagements, solution design or pre-sales efforts.
• Functional understanding of D365 areas; customer service and contact centre modules desirable.
• Microsoft MB-2xx / MB-3xx series certifications in progress or completed.

Responsabilidades

• Assist in customer discovery workshops and document key business processes.
• Prepare demo environments (CE and Power Platform) based on defined use cases.
• Support presentations and proposal writing with content, visuals and data.
• Collaborate with consultants and architects to validate feasibility of proposed solutions.
• Track Microsoft roadmap updates and relevant ISV capabilities.
• Manage and update shared libraries of pre-sales content, templates, and licensing guides.
• Contribute to effort estimation and configuration documentation for SoW input.

Conocimientos

Dynamics 365

Customer engagement

D365 configuration

Demo preparation

Teamwork

Documentation

Herramientas

Power Platform

Demo environments

Licensing guides

Descripción del empleo

Altron Limited is seeking a Solution Specialist in Dynamics 365 to support pre-sales and customer discovery, preparing demos and assisting in proposals. The role focuses on delivering fit-for-purpose D365 solutions and maintaining pre-sales content libraries, with emphasis on Customer Service and Contact Centre knowledge.

You will participate in workshops, build demo environments, and collaborate with architects to validate feasibility, contributing to estimates and SoW input.