Customer Support Team Lead - E‑commerce Growth
Placements24
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Job summary
Placements24 is partnering with a fast-growing e-commerce platform to hire a Customer Support Team Lead in Cape Town, Western Cape. The role focuses on overseeing daily support operations, guiding a team to deliver exceptional service, and driving initiatives to improve customer satisfaction and retention.
The successful candidate will have strong leadership, superb communication, and a track record of managing customer service teams in fast-paced environments, shaping the future of the support
Job description
Placements24 is partnering with a fast-growing e-commerce platform to hire a Customer Support Team Lead in Cape Town, Western Cape. The role focuses on overseeing daily support operations, guiding a team to deliver exceptional service, and driving initiatives to improve customer satisfaction and retention.
The successful candidate will have strong leadership, superb communication, and a track record of managing customer service teams in fast-paced environments, shaping the future of the support
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
