Customer Service Advisor - USA HealthCare
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7 days ago
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Job summary
USA HealthCare in Cape Town is seeking a Customer Service Advisor to support member queries for a healthcare client. The role suits entry to early-career professionals with 0-3 years in a call center or customer service environment.
You will respond to inquiries, document interactions, and escalate complex cases to the appropriate teams. A Grade 12 pass is required, with basic healthcare knowledge a plus, and a proactive, patient approach is essential.
Qualifications
- 0-3 years of Call Centre experience or similar.
- Grade 12 or equivalent required.
- Experience in healthcare client support is a plus.
Responsibilities
- Handle member queries for healthcare client.
- Provide accurate information and escalate when needed.
Skills
Call Center
Customer Service
Education
Grade 12 Pass
Job description
Customer Service Advisor - USA HealthCare
Trending
Job Info
- Job Identification 21573
- Posting Date 10/16/2026, 06:50 AM
- Job Role Voice-Customer Service
- Experience (In Years) 0-3
- Job Location Cape town
Job Description
Support with Member queries for Healthcare Client
Responsibilities
Support with Member queries for Healthcare Client
Qualifications
6 month Call Centre and Grade 12 Pass
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