Customer Order & Stock Coordinator

Corruseal Group; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Corruseal Group seeks a Customer Services Co-ordinator in Port Elizabeth to deliver a high standard of customer service by accurately processing orders, maintaining stock for stock-holding clients, and ensuring clear, timely communication with internal teams and customers.

The role supports order accuracy, stock management and coordination between Sales, Production and Logistics, with duties including timely processing, handling queries, delivery schedules, CRM management and weekly stock

Qualifications

• Matric with Pure Mathematics is compulsory.
• A tertiary qualification in Marketing or similar will be advantageous.

Responsibilities

• Timeous processing of all orders received.
• Timeous and professional response to customer queries.
• Delivery Schedule correlated and distributed to customers twice daily.
• Handling of reinstatements through the Re-make process.
• Ensuring Trials and First-off procedures are followed.
• Escalation of any Red Tickets to the CSC Lead.
• Raising and managing CRM’s.
• Ensuring continuous stock management for stock-holding customers.
• Purchase Order management.
• E-mailing customers weekly with Stock Balance Reports.
• Maintaining mailboxes in line with business requirements.
• Ensuring business unit goals and targets are met.
• Management of redundant and future-redundant stock.

Skills

Multitasking

Teamwork

Communication

Time management

Planning and organizing

Attention to detail

Strong administration

Education

Matric with Pure Mathematics

Marketing or related tertiary qualification

Job description

Corruseal Group seeks a Customer Services Co-ordinator in Port Elizabeth to deliver a high standard of customer service by accurately processing orders, maintaining stock for stock-holding clients, and ensuring clear, timely communication with internal teams and customers.

The role supports order accuracy, stock management and coordination between Sales, Production and Logistics, with duties including timely processing, handling queries, delivery schedules, CRM management and weekly stock