Customer-Focused Field Telecom Install Tech – Soweto

Placements24; Soweto; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive wage

Overtime opportunities

Medical aid contributions

Provident fund

Comprehensive training

Access to company vehicles

Career growth

Job summary

Placements24 in Soweto, Gauteng, seeks a Telecommunications Installation Technician to join our field team. You will install, configure, test, and maintain modems, routers, Wi‑Fi, and fiber connections at homes and businesses, ensuring customers receive reliable internet, voice, and TV services.

The role requires 1–2 years in telecom installation, strong customer service and communication, a valid driver’s license, and the ability to work independently in varying weather.

Qualifications

• 1–2 years in telecom installation or similar field service.
• Experience installing residential networking equipment (modems/routers/Wi‑Fi).
• Basic electrical wiring and cabling knowledge (Ethernet/Coaxial).
• Good manual dexterity and ability to use tools.
• Excellent customer service and communication skills.
• Ability to work independently and manage daily schedule.

Responsibilities

• Install, configure, test, and maintain telecom equipment at customer sites.
• Troubleshoot customer premise equipment and signal issues.
• Educate customers on features and operation of services.
• Adhere to safety standards and installation best practices.
• Document service tickets and work performed clearly.
• Maintain a clean, organized work vehicle and tools.
• Respond promptly to customer service calls in Soweto, Gauteng region.
• Collaborate with dispatch and support teams for efficient service delivery.
• Identify opportunities to upsell services or equipment when appropriate.

Skills

Customer service

Communication

Driver's license

Field service

Will travel

Job description

Placements24 in Soweto, Gauteng, seeks a Telecommunications Installation Technician to join our field team. You will install, configure, test, and maintain modems, routers, Wi‑Fi, and fiber connections at homes and businesses, ensuring customers receive reliable internet, voice, and TV services.

The role requires 1–2 years in telecom installation, strong customer service and communication, a valid driver’s license, and the ability to work independently in varying weather.