Customer-Focused Banking Associate

Kabstrading Co; Durban; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Kabstrading Co in Durban seeks a diligent bank teller to handle daily customer transactions, including deposits, withdrawals, check cashing, and money orders, while maintaining accuracy and adherence to procedures.

You will balance the cash drawer at the end of each shift, assist customers with account inquiries, promote and cross-sell banking products, and uphold a high level of professional service in compliance with security protocols.

Responsibilities

• Process customer transactions accurately, including deposits, withdrawals, check cashing, and money orders.
• Balance cash drawer at the end of each shift, ensuring accuracy and compliance with procedures.
• Assist customers with account inquiries, provide information on banking products, and resolve basic customer issues.
• Promote and cross-sell bank products and services based on customer needs identified during interactions.
• Maintain a high level of customer service, ensuring a positive and professional banking experience.
• Adhere to all bank policies, procedures, and security protocols.

Job description

Kabstrading Co in Durban seeks a diligent bank teller to handle daily customer transactions, including deposits, withdrawals, check cashing, and money orders, while maintaining accuracy and adherence to procedures.

You will balance the cash drawer at the end of each shift, assist customers with account inquiries, promote and cross-sell banking products, and uphold a high level of professional service in compliance with security protocols.