Customer-First Cashier & POS Specialist

Cash Crusaders; Kagiso; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Cash Crusaders is seeking a frontline cashier to deliver friendly and professional service while handling cash, card, and other transactions accurately. The role involves greeting customers, promoting promotions, maintaining a tidy checkout area, and ensuring high levels of customer satisfaction.

You will balance cash drawers, reconcile transactions, and assist with merchandising and stock control to support sales targets.

Responsibilities

• Provide friendly, professional, and efficient customer service at all times.
• Greet and assist customers in accordance with the Cash Crusaders customer service standards.
• Process cash, card, and other payment transactions accurately.
• Balance the cash drawer and reconcile transactions at the beginning and end of each shift.
• Promote current promotions and assist in achieving store sales targets.
• Maintain a clean, organised, and professional checkout area.
• Deliver exceptional customer service and create a positive shopping experience.
• Resolve customer queries professionally and escalate issues where necessary.
• Build positive relationships with customers to encourage repeat business.
• Ensure customer expectations are consistently met or exceeded.
• Assist with merchandising and maintaining high retail floor standards.
• Replenish stock and ensure products are correctly displayed and priced.
• Assist with stock counts and stock control when required.
• Adhere to all company policies, procedures, and security measures to minimise losses.
• Accurately process refunds, exchanges, lay-bys, and other transactions in line with company procedures.
• Maintain a high level of accuracy when handling cash and operating the POS system.
• Report any cash discrepancies or suspicious activities to management immediately.

Job description

Cash Crusaders is seeking a frontline cashier to deliver friendly and professional service while handling cash, card, and other transactions accurately. The role involves greeting customers, promoting promotions, maintaining a tidy checkout area, and ensuring high levels of customer satisfaction.

You will balance cash drawers, reconcile transactions, and assist with merchandising and stock control to support sales targets.