Customer-Facing AI Deployment Engineer

Digis, a Fiverr company (NYSE: FVRR); Johannesburg; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Digis, a Fiverr company, seeks an experienced engineer to work directly with enterprise customers in South Africa, translating business problems into AI-driven technical solutions and managing production deployments.

You will design AI agent integrations across voice, chat, email, and internal tools, deploy them into customer infrastructure, and monitor performance to iterate and improve outcomes.

Qualifications

• 5+ years of technical software engineering experience.
• Proven track record with production deployments or system integrations.
• Experience in industrial automation, factory systems, or enterprise environments.
• 1+ years in computer vision, Edge AI, or AI-related systems.
• Strong communication skills and ability to work with enterprise customers.
• English: Upper-Intermediate or higher.

Responsibilities

• Work directly with enterprise customers and local teams in South Africa.
• Translate customer business problems into technical AI solutions.
• Design and implement AI agent solutions for customer workflows.
• Integrate AI agents with customer systems, channels, and internal tools.
• Deploy solutions into customer infrastructure and support production reliability.
• Monitor performance, measure outcomes, and iterate on deployments.
• Prepare documentation, handover materials, and customer training.

Skills

Production deployments

System integrations

AI/Edge AI

Enterprise customer communication

English proficiency

Job description

Digis, a Fiverr company, seeks an experienced engineer to work directly with enterprise customers in South Africa, translating business problems into AI-driven technical solutions and managing production deployments.

You will design AI agent integrations across voice, chat, email, and internal tools, deploy them into customer infrastructure, and monitor performance to iterate and improve outcomes.