Applied AI Engineer - Johannesburg (Remote)

Scrums; Johannesburg; On-site; ZAR 900,000 - 1,400,000; Full time

Job summary

Scrums.com is seeking an Intermediate Forward Deployed Engineer to work closely with customers, translating operational problems into production software and AI workflows. You will configure and extend the Scrums.com AI agent harness, integrate customer systems and deploy solutions via our Software Engineering Orchestration Platform.

You will build AI applications, integrate with APIs and databases, and write robust code with tests, runbooks and documentation.

Qualifications

• 3+ years of professional software engineering, data engineering or ML engineering experience.
• Production experience with Python and working knowledge of TypeScript or JavaScript.
• Experience integrating REST APIs, databases and third-party services.
• Working knowledge of SQL and modern cloud development practices.
• Familiarity with large language models, retrieval, tool calling, prompt design or agentic workflows.
• Ability to debug unfamiliar systems and explain technical decisions clearly to customers and teammates.
• A degree in computer science, engineering, data science or a related field, or equivalent professional experience.

Responsibilities

• Translate real operational problems into production software and applied AI workflows.
• Build and maintain applied AI applications, agents, automations and integrations using Python and TypeScript.
• Configure tools, context, permissions, evaluations and guardrails within the Scrums.com AI agent harness.
• Deploy, observe and improve customer solutions through the Scrums.com Software Engineering Orchestration Platform.
• Connect models and agents to APIs, databases, enterprise applications and customer data sources.
• Write production-quality code, tests, documentation and runbooks for the workflows you own.
• Investigate incidents, triage support requests and resolve defects with appropriate guidance.
• Measure workflow quality, reliability, latency and cost, then implement practical improvements.

Skills

Python

TypeScript

JavaScript

REST APIs

SQL

Cloud development

Debugging

Communication

Education

Degree in CS/Engineering/Data Science

Tools

Scrums.com AI agent harness

Job description

Scrums.com is seeking an Intermediate Forward Deployed Engineer to work closely with customers, translating operational problems into production software and AI workflows. You will configure and extend the Scrums.com AI agent harness, integrate customer systems and deploy solutions via our Software Engineering Orchestration Platform.

You will build AI applications, integrate with APIs and databases, and write robust code with tests, runbooks and documentation.