Custody Services Specialist

Pivot Services; Johannesburg; On-site; ZAR 520,000 - 780,000; Full time

Job summary

Pivot Services is seeking a custody operations specialist to execute and oversee custody activities across Client Services, Settlements and Corporate Actions, ensuring accurate processing and compliance with approved controls.

You will resolve routine exceptions, validate records, maintain process integrity, and collaborate with internal and external stakeholders to deliver reliable client service and timely reporting.

Responsibilities

• Execute and oversee custody activities across Client Services, Settlements and Corporate Actions, ensuring accurate processing and compliance.

Job description

About the Role

To perform assigned custody operations accurately, on time and within approved controls across Client Services, Settlements, Corporate Actions. The specialist applies practical product and market knowledge to resolve routine exceptions, escape complex or material issues and contribute to reliable client service, operational efficiency and continuous improvement.

Key Responsibilities

• Execute and oversee custody activities across Client Services, Settlements, and Corporate Actions, ensuring accurate processing, reconciliation, exception management, and complianc... - Maintain the integrity of operational processes through effective validation, monitoring, record management, and delegated verification and authorization activities in line with go... - Build and maintain effective relationships with internal and external stakeholders, ensuring clear communication, collaboration and coordination across the custody value chain. - Deliver exceptional custody service by providing accurate, timely and professional support across Client Services, settlements, corporate actions, while meeting agreed service leve... - Provide accurate reporting and proactively manage operational risks and service impacts arising from transaction failures, delays, exceptions and market deadlines.