CT Sales Enablement Specialist

Flight Centre Careers Job Listings

Johannesburg

On-site

ZAR 600,000 - 900,000

Full time

7 days ago
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Job summary

Flight Centre Travel Group is seeking a senior enablement leader to drive onboarding and coaching for the sales team in Johannesburg. You will develop training content, support BDMs/SDRs, and ensure readiness for client engagements across a range of sales tech platforms.

The role demands 5+ years in sales/coaching and 2+ years in travel, with strong presentation and tech demonstration skills to influence performance and growth.

Qualifications

  • Matric必須 (Matric required).
  • 2+ years travel industry experience and 5+ years sales/coaching experience.
  • Experience engaging with C-Level stakeholders and technology sales.
  • Advanced CRM and Office suite skills; familiarity with sales enablement tools.

Responsibilities

  • Lead onboarding and training programmes for new sales team members.
  • Develop, maintain, and enhance training modules and learning content.
  • Coach and support BDMs and SDRs to improve performance.
  • Coordinate messaging across Sales, Marketing and Customer Success.
  • Lead demos, product updates, and solution presentations.
  • Manage onboarding readiness and graduation assessments.
  • Own and manage internal sales technology platforms and demos.
  • Provide ongoing coaching and capability-building initiatives.

Skills

Sales coaching
Coaching
Customer relationships
Technology literacy
Presentation skills
Training delivery

Education

Matric
Tertiary/travel qualification advantageous

Tools

GONG
Salesforce
Sales Navigator
Cognism
Highspot
HVS
Melon
Concur

Job description

ABOUT THE OPPORTUNITY

Join a high-impact role at Flight Centre Travel Group where you'll help drive business growth by empowering sales teams with the knowledge, tools, and confidence to convert opportunities into long-term customer partnerships. You'll become the go-to expert for customer technology solutions, sales enablement, and training, supporting both new and experienced team members. This role combines sales coaching, technology expertise, and commercial influence, offering the opportunity to shape sales performance while driving innovation across the business.

KEY RESPONSIBILITIES
  • Lead onboarding and training programmes for new sales team members.
  • Develop, maintain, and enhance training modules and learning content.
  • Coach and support Business Development Managers (BDMs) and SDR teams to improve performance.
  • Manage onboarding readiness and graduation assessments.
  • Maintain and update sales and customer success presentations with new product features and benefits.
  • Coordinate messaging and talk tracks across Sales, Marketing, and Customer Success teams.
  • Monitor market trends and competitor activity and provide positioning guidance.
  • Drive targeted sales conversion outcomes across BDM and SDR teams.
  • Deliver ongoing coaching, development, and capability-building initiatives.
  • Act as the subject matter expert for CT customer technologies including Melon, Concur, SAM and Gottmi.
  • Own and manage internal sales technology platforms including GONG, Salesforce, Sales Navigator, Cognism, Highspot and HVS.
  • Ensure demo environments remain current and presentation-ready.
  • Participate in customer meetings, product demonstrations, and solution presentations.
  • Support internal teams with technology updates, innovations, and best practices.
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
EXPERIENCE & QUALIFICATIONS
  • Matric required.
  • Relevant tertiary qualification or travel qualification advantageous.
  • Minimum 5 years' sales, business, coaching, or customer relationship experience.
  • Minimum 2 years' travel industry experience.
  • Minimum 2 years' B2B experience.
  • 1-2 years' experience engaging with C-Level stakeholders.
  • 1-2 years' technology sales experience.
  • Experience in solution selling.
  • Strong technology understanding.
  • Advanced Microsoft Office skills.
  • Advanced CRM system proficiency.
  • Experience using Sales Navigator and High Velocity Sales tools.
  • Strong presentation, training, and technology demonstration skills.
  • Own transport essential.
  • Willingness to travel domestically and international

Applications close: 30 Sep 2026 South Africa Standard Time

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