CSM - Enterprise Cloud Transformation Lead, Germany

Amazon Web Services (AWS); Hamburg; On-site; ZAR 1,661,000 - 2,400,000; Full time

Job summary

AWS EMEA SARL (Germany Branch) is seeking a Customer Solutions Manager to drive strategic cloud adoption and transformation programs for large enterprise customers in Germany. You will partner with executives to define success metrics, then coordinate cross-functional teams to deliver on migration, modernization, and AI-enabled initiatives.

You will operate with high autonomy, balancing technical decisions with business outcomes, and you will mentor teammates while guiding customers through

Qualifications

• 3+ years of experience leading technical or engineering programs with measurable business benefits.
• Experience in customer-facing roles and working with executive leadership.
• Experience coordinating across teams to align on adoption and transformation outcomes.

Responsibilities

• Lead difficult customer engagements with defined business outcomes and measurable impact.
• Build governance, manage risks, and escalate issues when needed to keep transformations on track.
• Translate complex technical and business requirements into adoption roadmaps aligned with strategic goals.
• Mentor team members on execution and technical approaches.

Skills

Strategic stakeholder management

Cloud migration programs

Executive communication

Technical architecture review

AI adoption awareness

Education

Bachelor's degree in STEM

Tools

AWS Cloud

Job description

AWS EMEA SARL (Germany Branch) is seeking a Customer Solutions Manager to drive strategic cloud adoption and transformation programs for large enterprise customers in Germany. You will partner with executives to define success metrics, then coordinate cross-functional teams to deliver on migration, modernization, and AI-enabled initiatives.

You will operate with high autonomy, balancing technical decisions with business outcomes, and you will mentor teammates while guiding customers through