Crowd Management Security Officer — Calm Under Pressure

FullServe Services (Pty) Ltd; Alberton; On-site; ZAR 78,000 - 112,000; Full time

Job summary

FullServe Security in South Africa seeks a Security Officer specialized in crowd management to maintain order and safety on site. You will monitor access, assist with evacuations, and report incidents with clear communication to supervisors and clients.

The role requires PSIRA registration, crowd management certification, and strong interpersonal skills. Experience in crowd management or general security is advantageous, and willingness to work shifts is expected.

Qualifications

• Valid Crowd Management Certificate – essential.
• Valid PSIRA registration in the appropriate security grade.
• Relevant security qualifications and certificates.
• Experience in crowd management or security is advantageous.
• Good communication and interpersonal skills.

Responsibilities

• Manage and control crowds to maintain order and prevent overcrowding.
• Monitor entrances, exits, and designated areas for safe movement.
• Conduct access control, screening, and security patrols as required.
• Identify threats, disturbances, and suspicious activities.
• Apply crowd control and conflict management techniques.
• Assist with emergency evacuations and response procedures.
• Prevent unauthorised access and report breaches promptly.
• Communicate effectively with supervisors, clients, and emergency services.
• Prepare incident reports and maintain security records.
• Enforce company policies and health and safety rules.
• Perform other security-related duties as assigned.

Skills

Crowd control

Situational awareness

Communication

Teamwork

Conflict resolution

Education

Crowd Management Certificate

PSIRA registration

Security qualifications

Job description

FullServe Security in South Africa seeks a Security Officer specialized in crowd management to maintain order and safety on site. You will monitor access, assist with evacuations, and report incidents with clear communication to supervisors and clients.

The role requires PSIRA registration, crowd management certification, and strong interpersonal skills. Experience in crowd management or general security is advantageous, and willingness to work shifts is expected.