Crocs - Sales Assistant

Ted Baker Limited; Gauteng; Presencial; ZAR 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Uniform allowance

Staff discount

Performance incentive scheme

Long-service incentives

Holistic wellness programme

Resumo da oferta

Crocs Vaal Mall is seeking a Sales Assistant to join the team in Gauteng. You will deliver excellent customer service, drive sales, and help customers explore Crocs products.

Responsibilities include stock replenishment, merchandising, POS accuracy, and daily store upkeep. Training is provided with quarterly sessions and ongoing feedback to support progression.

Qualificações

• Grade 12 or equivalent.
• Minimum 1 year of customer service experience.
• Crocs product knowledge advantageous.
• Able to work flexible shifts.

Responsabilidades

• Provide excellent customer service and drive sales.
• Assist with stock replenishment and merchandising.
• Maintain store cleanliness and organise the fitting area.
• Process deliveries and stock entries in POS.
• Support store management with daily operations and training.

Conhecimentos

Customer service

Sales

Product knowledge

Formação académica

Grade 12

Descrição da oferta de emprego

Crocs Vaal Mall is looking for a Sales Assistant to join their team.

Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.

Company Values

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Responsibilities

Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer following the Crocs customer service procedures
• Establish your customers needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Invite your customer to back & turn them into Crocs fans
• Monitor your daily sales against your individual budget every few hours

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the Crocs standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin's fortnightly
• Ensure POS materials are stored in the area to avoid damage

Why work for us

• Fast growing and well-established brand
• Extensive growth opportunities within
• Company upskills employees and provide training opportunities

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Uniform allowance
• Staff discount
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.