Account Supervisor

Mediclinic; George; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Mediclinic seeks a proactive Accounts Supervisor to manage daily operations in the Accounts Department. You will lead a small team, ensuring accurate billing, receipting, and strict confidentiality of patient records in a private healthcare setting.

The role requires supervisory experience and strong financial literacy, with knowledge of healthcare billing practices and relevant legislation. This position is based at our George facility and offers a structured environment with adherence to best

Qualifications

• HR policies, systems, procedures and relevant legislation
• Sound financial knowledge: reconciliations, debits/credits, adjustment journals
• Business-to-business processes
• Medical schemes policies, rules, tariff structures
• Computer literate (Microsoft Office)
• Legislation for debt collection environment (e.g. NCA, CPA)

Responsibilities

• Supervise and develop Accounts Department team members
• Ensure compliance with Best Practice to achieve goals
• Oversee billing submissions and receipting processes
• Safeguard patient records confidentiality

Skills

HR policies & recruitment

Financial reconciliations

Debt collection knowledge

Business-to-business processes

Medical schemes policies & tariff

Education

Grade 12 or equivalent

Tools

Microsoft Office

Job description

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates.

The Group is focused on providing specialist-orientated, multidisciplinary services across the continuum of care in such a way that the Group will be regarded as the most respected and trusted provider of healthcare services by patients, medical practitioners, funders and regulators of healthcare in each of its markets.

MAIN PURPOSE OF JOB

To supervise the daily operations within the Accounts Department to ensure that the department and company goals are achieved.

KEY RESPONSIBILITY AREAS

• Supervise and develop team members
• Compliance with Best Practice to achieve set goals
• Ensure billing submission and receipting processes adhere to best practices
• Ensure compliance with safekeeping of patients records to maintain confidentiality

Required Education

ESSENTIAL EDUCATION: Grade 12 or equivalent

DESIRED EDUCATION: N/A

Required Experience

ESSENTIAL MINIMUM EXPERIENCE: Previous supervisory experience or exposure

Desired Experience: Understanding of the private healthcare industry, specifically referring to in-hospital Patient Administration; Basic HR principles

Required Job Skills And Knowledge

• HR policies; systems; procedures and relevant legislation (including recruitment and performance management)
• Sound financial knowledge (e.g. reconciliations; debits and credits; adjustment journals; etc.)
• Business to Business Processes
• Medical schemes policies; rules; regulations; and tariff rules and structures
• Computer literate (Microsoft Office)
• Relevant aspects of legislation for the debt collection environment (e.g. National Credit Act; Consumer Protection Act; etc.)