Credit Controller

Vector Logistics Limited; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Vector Logistics Limited is seeking a Credit Controller to join our LinbroParkCPG team. This permanent role focuses on collecting delinquent accounts, managing credit limits, and processing claims using SAP.

You will interact with customers and internal teams to ensure timely payments and accurate financial records. The ideal candidate has a Matric, a finance-related diploma or degree, and at least 3 years in credit and logistics.

Qualifications

• Matric and a finance-related diploma/degree are required.
• At least 3 years’ experience in credit and logistics environments.
• SAP experience and knowledge of retail credit are advantageous.

Responsibilities

• Generate and dispatch invoices/PoDs to enable timely payments.
• Receive remittance advices and allocate them in the system.
• Process discounts and rebates for clearance before month-end.
• Clear allocated cash in the General Ledger.
• Prepare stock tolerance journals and match debits/credits in SAP.
• Run monthly statements and distribute to customers.
• Maintain credit limits and inform supervisors of any breaches.
• Communicate balances to customers and assist with credit limit increases.
• Investigate pricing/claims and manage stock returns in SAP.

Skills

Credit management

Communication

SAP

Logistics

Attention to detail

Education

Matric

Finance diploma/degree

Tools

SAP

Job description

Credit Controller

Permanent

LinbroParkCPG

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

Job Purpose

To facilitate the achievement of customer collection targets, essential to the profitability of the Company, are met. To manage overdue accounts, reduce the Company’s risk and minimise losses.

Key Responsibilities

Credit Control

• Generate and dispatch invoices or PoD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the General Ledger.
• Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
• Prepare General Ledger accounts for authorisation and release before statements are run.
• Run statements on SAP prior to agreed monthly deadlines and distribute to customers.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Process ‘stop supply’ instructions on SAP where customer non-payment payment has occurred, ensuring that all of the necessary instructions and authorisations have been received.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on SAP, print invoices and review deals on the system.
• Obtain authorisation for valid deals on the prepared pricing cover sheet and distribute within the department.
• Schedule the claim on SAP for pricing where no valid deal exists and provides supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if it not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on SAP and that queries are finalised.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues and client’s expectations and communicate appropriately.
• Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives.
• Champion training and development of self and others through utilising available training opportunities.
• Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

KPI’s

• Accuracy of credit management
• Claim resolution/processing
• Standing of customer credit
• Percentage of customers over 60 days.
• Accounts reconciled and paid according to terms and agreed pricing conditions

Key Relationships

Internal

• Warehouse and finance administration teams
• Support office team

External

• Customers and principals

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric
• Finance Diploma or Degree
• At least 3 years’ experience in a credit and logistics environment
• SAP and Retail experience advantageous

Behaviour Standards

• Be brilliant at the basics
• Face the brutal facts
• Smash the silos
• Lead with integrity, respect and energy
• Be curious and challenge change
• Take accountability for results and people

Knowledge

• Credit management and analysis
• Compliance requirements
• Credit business processes and practices

Skills

• Verbal and written communication
• Interpersonal
• Logical thinking
• Problem solving

Attributes

• Initiative and assertive
• Able to work under pressure and prioritise
• Proactive
• Attention to detail
• Deadline driven
• Systematic
• Results/Goal oriented
• Accuracy
• Customer focus

We look forward to hearing from you!