Creative Studio Manager

MRI India; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Employee resource groups

Flex at MRI program

Volunteer hours

Referral rewards

Healthcare benefits

Parental Leave

PTO days

Tuition reimbursement

Work from anywhere two weeks

Job summary

MRI Software’s Creative Studio Manager will oversee day-to-day operations of the Creative Studio in South Africa, directing a team of Multimedia Designers delivering graphic design, video production, and PowerPoint design for teams worldwide. You will manage the creative request queue, capacity planning, and act as the primary project manager for studio delivery.

Partnering with the Creative Director, you will translate vision into organized, on-time output, maintain brand standards, and provide

Qualifications

• 6–10 years in creative production, studio management, or marketing operations.
• 2–3 years in a leadership role.
• Deep understanding of graphic design, video production, and presentation workflows.
• Production management experience overseeing a creative studio or agency-style environment with high-volume intake and capacity planning.
• Experience operating within a distributed, global organization across multiple time zones and geographies.
• Hands-on experience with project management tools to drive operational clarity.
• Ability to mentor and develop a creative team while balancing individual growth with high-quality output.
• Strong stakeholder communication and prioritization skills.

Responsibilities

• Lead and develop a talented team of Multimedia Designers, fostering a high‑performance culture focused on quality and accountability.
• Establish and maintain robust team structures and creative processes to ensure consistent, high-quality output across all media types.
• Own the creative request queue, acting as the primary entry point for all design and production needs across the global business.
• Lead project management for timelines, milestones, and final delivery of all multimedia projects.
• Work in lockstep with the Creative Director to ensure execution aligns with brand standards and direction.
• Serve as the primary operational contact for global teams, managing expectations and stakeholder satisfaction.

Skills

Creative production

Studio management

Leadership

Graphic design

Video production

Presentation workflows

Project management

Stakeholder management

Communication

Operational discipline

Tools

Asana

Monday.com

Workfront

MS Office

Job description

The Creative Studio Manager will lead the day‑to‑day operations of MRI Software's Creative Studio, managing a team of Multimedia Designers based in South Africa who deliver graphic design, video production, and PowerPoint design output for teams across the global organisation. This role is responsible for managing the creative request queue, overseeing capacity and prioritisation, and acting as the primary project manager for studio delivery. Working in close partnership with the Creative Director, the Creative Studio Manager will ensure the studio executes against creative direction and brand standards efficiently and consistently, translating the Creative Director's vision into well‑organised, on‑time delivery across all output types. The Creative Studio Manager bridges creative leadership and operational execution, providing the team structure, workflow discipline, and stakeholder coordination that enables the Creative Studio to function as a reliable, high‑quality global delivery function. Success in this role will be measured by the quality and consistency of creative output, on‑time delivery rates, team performance and development, and stakeholder satisfaction with the Creative Studio as a delivery partner.

Key Responsibilities

• Lead and develop a talented team of Multimedia Designers, fostering a high‑performance culture focused on quality and accountability.
• Establish and maintain robust team structures and creative processes to ensure consistent, high‑quality output across all media types.
• Monitor team performance and development, ensuring the studio remains a reliable and efficient global resource.
• Own the creative request queue, acting as the primary point of entry for all design and production needs across the global business.
• Masterfully balance incoming demand with team bandwidth, making strategic decisions on sequencing and resource allocation.
• Act as the lead Project Manager for the studio, owning timelines, milestones, and the final delivery of all multimedia projects.
• Work in lockstep with the Creative Director to ensure all execution aligns with overarching brand standards and creative direction.
• Serve as the primary operational contact for global teams, managing expectations and maintaining high levels of satisfaction through clear communication.
• Effectively translate complex creative briefs into actionable tasks, ensuring the team stays aligned with global organizational goals.

Requirements

• Professional Background: 6–10 years in creative production, studio management, or marketing operations, with at least 2–3 years in a leadership role.
• Creative Literacy: Deep understanding of graphic design, video production, and presentation workflows to effectively brief teams and review output.
• Production Management: Proven experience managing a creative studio or agency‑style environment, specifically overseeing high‑volume intake and capacity planning.
• Global Delivery: Experience operating within a distributed, global organization, managing creative projects across multiple time zones and geographies.
• Technical Proficiency: Hands‑on experience with project management and workflow tools (e.g., Asana, Monday.com, Workfront) to drive operational clarity.
• Creative Mentorship: Ability to lead and develop a team of creative professionals, balancing individual career growth with high‑quality collective output.
• Operational Discipline: Skilled at fostering a studio culture that values both creative ambition and strict delivery accountability.
• Conflict Resolution: Comfortable navigating the tension between creative quality and delivery speed, finding practical solutions that satisfy both.
• Decisive Prioritization: Confident in managing competing demands and communicating prioritization decisions clearly to stakeholders.
• Strategic Bridge: Effectively translates vision from creative leadership into actionable execution for the broader business.
• Process Architecture: A systematic thinker who enjoys building workflows, improving efficiencies, and creating structure out of ambiguity.
• Stakeholder Mastery: Exceptional communication skills with the ability to manage expectations and maintain trust across a matrixed organization.
• Resilience & Focus: Ability to remain calm and organized under pressure, maintaining a positive team environment within a fast‑paced production pipeline.

About Us

From the day we opened our doors, MRI Software has built flexible, game‑changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people‑first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

MRI is proud to be an inclusive employer.

We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.

Those values are woven into the fabric of who we are and are foundational to our continued success.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees.

We’re completely dedicated to making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• Join our employee-led resource groups to maximize your experience at work.
• Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
• Utilize 16 hours of paid time to volunteer.
• Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
• Enjoy peace of mind with our regional‑specific healthcare benefits for you and your family.
• Big on family? So are we! Our Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
• Maintain a fantastic work‑life balance with PTO days plus observed holidays.
• Further your professional development and growth with our tuition reimbursement offerings.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
• And more!

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