Cosmetic Manager - Ballito Lifestyle

Dis-Chem Pharmacies Limited; Compensation; On-site; ZAR 320,000 - 420,000; Full time

Job summary

Dis-Chem Pharmacies Limited is seeking a Cosmetic Manager for the Ballito Lifestyle store to oversee cosmetics and beauty categories, drive promotions, and deliver exceptional customer service. You will ensure staff are on the floor to assist customers and maintain merchandising standards.

The role requires Grade 12, at least 3 years in cosmetics/beauty retail, supervisory experience (about 7 staff), and proficiency in MS Office. Retail hours and a valid driver's license are expected.

Qualifications

• Grade 12 / Matric
• Minimum of 3 years cosmetics/beauty retail experience
• Supervisory experience of ~7 staff
• Computer literate – MS Office
• Willing and able to work retail hours

Responsibilities

• Direct and support sales staff under guidance of Store Manager
• Allocate Cosmetic Consultants to right products and promotions
• Provide training and gather feedback from staff
• Ensure adequate staffing at all times
• Manage stock planning and ordering with warehouse
• Address customer compliments and resolve complaints with Store Manager
• Maintain merchandising and displays to high cleanliness standards
• Execute monthly promotions to boost department results
• Stay up to date with product knowledge, brands and trends

Skills

English proficiency

Team player

Customer service

Stock reporting

Education

Grade 12 / Matric

Tools

MS Office

SAP experience

Qlikview experience

Job description

Dis-Chem Pharmacies requires a Cosmetic Manager for their Ballito Lifestyle store. Manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service. Ensure staffs is on the floor to assist customers.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and/management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Job Specification:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback from
• Ensure the store is adequately staffed at all
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and
• Manage and address customer compliments and
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness within the
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products, brands and the

Competencies:

Essential:

• Strong command of the English Language (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)

Advantageous:

• Training, development and performance management of staff
• Bilingual

Special Conditions of Employment:

• Willing and able to work retail hours
• Valid driver’s license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.