Cosmetics Manager - Sea Point

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Limited seeks a Cosmetics Manager for its Sea Point store to lead cosmetic and beauty categories and drive selling through excellent customer service. You will ensure staff availability on the shop floor and oversee stock planning with the warehouse, while maintaining displays and promotional activity.

The ideal candidate has retail cosmetics experience, supervisory skills, and strong English communication, with a focus on delivering high service standards to customers.

Qualifications

• Grade 12 / Matric completed.
• Minimum 3 years cosmetics/beauty retail experience.
• Prior supervision of a staff of about 7.
• Computer literate – MS Office.

Responsibilities

• Direct and support sales staff under store management guidance.
• Ensure Cosmetic Consultants are allocated to the right cosmetic and beauty areas.
• Provide staff training and encourage feedback.
• Ensure adequate staffing on the shop floor at all times.
• Plan and order stock with Dis-Chem's warehouse to manage stock control.
• Address customer compliments and escalate unresolved complaints to management.
• Maintain merchandising and displays to a high standard of cleanliness.
• Execute monthly promotions to meet department targets.
• Keep up-to-date knowledge of products and brands.

Skills

English proficiency

Team player

Customer service

Stock reports understanding

Education

Grade 12 / Matric

Tools

MS Office

SAP

Qlikview

Job description

Dis-Chem Pharmacies require a Cosmetics Manager for their store in Sea Point. Manage the cosmetic and beauty categories within the store. Oversee effective promoting and selling of Dis-Chem cosmetic and beauty products through excellent and consistent customer service. Ensure staffs is on the floor to assist customers

Minimum Requirements: Essential:

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and/management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Job Specification:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback from
• Ensure the store is adequately staffed at all
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem's warehouse and
• Manage and address customer compliments and
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness within the
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products, brands and the

Competencies: Essential:

• Strong command of the English Language (written and oral)
• Be a team player
• Provide excellent customer service
• Understand stock reports and sales (target and commission calculations)

Advantageous:

• Training, development and performance management of staff
• Bilingual

Special Conditions of Employment:

• Willing and able to work retail hours
• Valid driver's license and own reliable transport
• South African citizen
• Clear credit and criminal records

Remuneration and Benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem's approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem's Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.