Corporate Accounts Manager

Be Different; Sandton; On-site; ZAR 480,000 - 680,000; Full time

Job summary

Be Different in Sandton is seeking a senior credit/account manager to oversee corporate accounts, ensure payment discipline, and maintain clean, accurate data. You will manage complex financial data, coordinate debt collection, and support account handovers and escalations.

The role requires a matric and an accounting or business qualification, with 5+ years in senior credit/account management and strong Excel/reporting skills. Expect a demanding yet rewarding corporate environment.

Qualifications

• Matric (Grade 12) or equivalent qualification.
• Accounting or relevant business qualification.
• At least 5 years’ experience in senior credit or account management.
• Relevant corporate account management experience required.
• Proficient in Excel and common office applications.
• Strong numerical reasoning with complex financial data.
• Knowledge of corporate customer requirements and procurement processes.
• Experience configuring and managing customer accounts for efficiency and compliance.
• Advanced bookkeeping with complex payments and ledger reconciliations.
• Excel skills including Pivot Tables, VLOOKUP and advanced formulas.
• Familiarity with contracts, vendor forms, tenders, procurement policies and BBBEE regulations.
• Understanding of corporate processes and hierarchies for effective communication.

Responsibilities

• Ensure assigned customers remain satisfied, actively purchasing and compliant with payment terms.
• Maintain accurate, up-to-date and clean account data.
• Perform daily banking and allocate payments precisely for assigned accounts.
• Conduct proactive debt collection through ongoing communication.
• Identify account issues early and resolve them using available resources.
• Apply blocking and unblocking strategies per criteria and guidelines.
• Assess accounts for handover or write-off based on established criteria.
• Recover equipment from defaulting customers, prioritising new accounts.
• Execute targeted debt collection projects as directed by management.
• Handle overflow calls and emails as backup support.
• Resolve day-to-day service requirements for assigned customers and assist other accounts when requested.

Skills

Numerical reasoning

Account management

Customer communication

Attention to detail

Debt collection

Education

Matric (Grade 12) or equivalent

Accounting qualification or business qualification

Tools

Microsoft Excel

Pivot Tables

VLOOKUP

Advanced Formulas

Job description

In order to be considered the following is required:

• Matric (Grade 12) or equivalent qualification
• Accounting qualification or other relevant business qualification
• At least 5 years’ experience in senior credit or account management
• Relevant corporate account management experience required
• Computer literacy, with proficiency in Microsoft Excel and other office applications
• Strong numerical reasoning and ability to work with complex financial data
• Strong knowledge of corporate customer requirements, including purchase orders, online invoice portals and multi account structures
• Skilled in setting up and configuring customer accounts to meet specific requirements for efficiency and compliance
• Advanced bookkeeping expertise, with extensive experience in complex payment allocations and ledger reconciliations
• Proficient in Microsoft Excel (Pivot Tables, VLOOKUP, Advanced Formulas) and other reporting tools for account analysis
• Familiarity with contracts, mandates, vendor forms, tender documents, procurement policies and B BBEE regulations
• Practical understanding of corporate processes and hierarchies to ensure effective communication and resolution

Responsibilities:

• Ensure assigned customers remain satisfied, actively purchasing and compliant with payment terms
• Maintain accurate, up to date and clean account data
• Perform daily banking and allocate payments precisely for assigned accounts
• Conduct proactive debt collection through ongoing communication
• Identify account issues early and resolve them using all available resources
• Apply blocking and unblocking strategies in line with set criteria and guidelines
• Assess accounts for handover or write off based on established criteria
• Recover equipment from defaulting customers, prioritizing new accounts and those with unpaid debit orders or credit cards
• Execute targeted debt collection projects as directed by management
• Handle overflow calls and emails professionally as backup support
• Resolve day-to-day service requirements for assigned customers and assist other accounts when requested