Contract Operations Specialist (3-Month Fixed Term)

Webhosting; Cape Town; On-site; ZAR 201,000 - 268,000; Full time

Benefits offered by this job

Medical cover (where applicable)

Gym reimbursements

Mental well-being resources

Job summary

DigiCert is seeking a Commercial Operations Specialist for a 3-month fixed-term contract. The role provides administrative and operational support to the Commercial Legal team, focusing on contract preparation, processing, execution and administration of commercial agreements.

The successful candidate will assist with routine contracting activities, internal requests and process improvement initiatives under the direction of the team.

Qualifications

• At least one year of experience in an administrative, operations, legal support, contract support or similar role.
• Strong organisational skills and close attention to detail.
• The ability to manage multiple requests, prioritise effectively and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• A proactive, practical and customer-service-oriented approach.
• The ability to follow established processes while recognising when escalation is required.

Responsibilities

• Administer contract execution and administration, including signature processes for various agreements.
• Format, proofread and finalise documents to reflect approved terms accurately.
• Coordinate internal and external signatures and ensure proper authorised representatives sign documents.
• Review contract files for completeness and organise documents accordingly.
• Upload and maintain agreements in contract lifecycle management and document repositories.
• Support contract activation, assignment and post-signature processes.
• Track status of requests and ensure service levels and deadlines are met.
• Identify missing information or deviations and escalate to Legal as needed.
• Prepare standard-form agreements and amendments using approved templates.
• Assist with initial reviews and economic provisions differing from templates.
• Support administration and progression of customer, partner and other agreements.
• Gather background information to aid Legal assessment of requests.
• Help update templates, guidance, and internal resources.
• Collaborate with cross-functional stakeholders to resolve issues and review orders.
• Develop understanding of DigiCert products and contracting processes.
• Assist with contract intake, reporting and prioritisation during high activity periods.
• Support projects to improve contract workflows and filing practices.

Skills

Organisational skills

Attention to detail

Multitasking

Communication

Customer service

Documentation

Tools

Microsoft Word

Excel

Outlook

Adobe Acrobat

Job description

DigiCert is seeking a Commercial Operations Specialist for a 3-month fixed-term contract. The role provides administrative and operational support to the Commercial Legal team, focusing on contract preparation, processing, execution and administration of commercial agreements.

The successful candidate will assist with routine contracting activities, internal requests and process improvement initiatives under the direction of the team.