Contract Business Systems Analyst – Automation & Digital Solutions

Decision Inc.; Johannesburg; On-site; ZAR 540,000 - 900,000; Full time

Job summary

Decision Inc. is seeking a Contract Business Systems Analyst to join our Automated Digital Applications team. You will engage with client stakeholders to understand requirements and how IT solutions can solve business problems.

The role covers consultation, scoping, development, implementation, and administration, requiring 4–5 years of BA experience, strong communication, and the ability to work with both technical and business users.

Qualifications

• 4-5 years Business Analysis experience.
• Process Design & Optimisation experience.
• Exposure to all SDLC and/or Agile/Waterfall project methodologies.
• Well-developed communications and presentation skills with the ability to work in a team environment bringing various skills together.
• The ability to work independently with both technical and business users at various levels.
• Extensive knowledge of business systems.
• Extensive quality assurance experience and best practices in this space.
• Excellent organizational skills, attention to detail and quality.
• Excellent analytical, problem-solving, and critical thinking.
• Excellent grammatical, writing and editorial skills are required.
• Ability to network and cultivate productive working relationships.
• Time management, prioritization and organization with the ability to prioritize activities and lead multiple tasks at once.
• Working with all levels within an organization including senior executives, managers, front lines, corporate and technical staff

Responsibilities

• Understand client environment and industry, their business challenges, and issues.
• Elicit underlying problems and make recommendations from a business and systems perspective.
• Become a subject matter expert in industries and business functions of clients.
• Collaborate with UX/UI specialists to provide developers with insights and information to create value.
• Manage client expectations on assigned projects.
• Develop project artifacts such as user stories, functional specs and system design specs.
• Translate business requirements into technical requirements for development teams.
• Ensure alignment between customer requirements and developer team.
• Coordinate documentation and project files and prepare user guides.

Skills

Business Analysis

Process Design

SDLC/Agile/Waterfall

Communication

Independent Working

Stakeholder Management

Time Management

Analytical Thinking

Writing & Editing

Networking

Leadership of Tasks

Education

IT Degree or equivalent

Tools

Microsoft Visio

Nintex

Power Apps

Automation Anywhere

Job description

Decision Inc. is seeking a Contract Business Systems Analyst to join our Automated Digital Applications team. You will engage with client stakeholders to understand requirements and how IT solutions can solve business problems.

The role covers consultation, scoping, development, implementation, and administration, requiring 4–5 years of BA experience, strong communication, and the ability to work with both technical and business users.