Contract

Intuate Group; eMalahleni; On-site; ZAR 320,000 - 520,000; Full time

Job summary

Zohorecruit in eMalahleni, South Africa is seeking an OT System Technician to maintain, optimise and support Infrastructure Hardware, Software, and Applications in the IM Department. The role requires diagnosing, troubleshooting, imaging, and documenting procedures with a focus on uptime.

Ideal candidates have 5+ years of IT infrastructure experience, strong TCP/IP and DNS knowledge, and experience with Microsoft server environments.

Qualifications

• Strong IT infrastructure knowledge and system integration experience.
• Proficient in TCP/IP and DNS, with server administration skills.
• Experience with OS imaging technology and standard installations.
• Ability to document procedures, standards, and activities.
• Self-starter with minimal supervision and teamwork abilities.

Responsibilities

• Initial problem definition and diagnostic steps to resolution.
• Support, monitor, test, and troubleshoot hardware/software issues.
• Configure and troubleshoot Cisco switches.
• Support end-users, account maintenance, and training.
• Inventory/asset management for IIT resources (servers/workstations).
• Automate tasks and assist in routine administration.
• Produce technical/architectural documentation to standards.
• Maximise system availability via fault-tolerant setups and monitoring.
• Explain technical solutions to non-technical staff.
• Stay updated on advances in technology and perform duties as assigned.

Skills

IT Infrastructure

System Analysis

Documentation

TCP/IP

DNS

Server Administration

Windows Server

Imaging Technology

Tools

Cisco switches

Microsoft Visio

Imaging tools

Job description

eMalahleni, South Africa | Posted on 05/14/2026

Ignite your career with us! Join our dynamic, forward-thinking company as we seek a passionate individual to fill the role of an OT System Technician . Your role will be crucial to maintain, optimise, and support Infrastructure Hardware, Software, and Applications in the IM Department.

Responsibilities will include:

• Initial problem definition and clarification through diagnostic testing and/or instructions from senior staff, and follow-through to resolution.
• Support, monitor, test, and troubleshoot hardware and software problems.
• Configuration and troubleshooting of Cisco switches.
• Support and maintain end-user requirements, including troubleshooting, account maintenance, and training.
• Assist in inventory and asset management for IIT resources, including software, servers, and workstations.
• Work with a team to automate management tasks, streamline processes, and perform standard administration functions as needed.
• Resolving cross-functional issues at a technical level.
• Carry out industry-standard tests to diagnose and resolve faults.
• Explain technical solutions to non-technical staff.
• Gain in-depth knowledge of the skills required to monitor and diagnose problems relating to technical areas.
• Production of technical and architectural documentation to agreed quality standards.
• Maximise systems availability and performance through fault-tolerant configurations, efficient network and server architectures, and proactive monitoring.
• Stay abreast of advances in technology.
• Perform additional duties as assigned by management.
• Maintain professionalism, good attitude, and appropriate behaviour with IIT personnel, clients, and vendors.
• Assist in maintaining a clean and orderly workplace/office

Underground

• Support, monitor, test, and troubleshoot hardware and software problems.
• Carry out industry-standard tests to diagnose and resolve faults.

Requirements

• Strong understanding of IT Infrastructures.
• System analysis and integration.
• Orchestrate documentation of procedures, standards, and activities.
• Information processing principles, methods, and procedures.
• Propose workable solutions and improvements.
• Perform standard system installations with minimal supervision.
• Operate a variety of related servers, software & LAN Equipment.
• Troubleshoot and resolve complex software, hardware, and network problems.
• Communicate effectively orally and in writing.
• Strong understanding of TCP/IP and DNS.
• Experience with operating system imaging technology.
• Self-starter who requires minimal supervision and can provide oversight for any assigned projects.
• Thorough knowledge of good server and system administration principles.
• Working knowledge of Microsoft server and client Architecture.
• Development of IT VISIO diagrams/drawings.

Experience

• 5+ years of relevant technical experience.