Contact Centre Team Leader

Mediclinic; Sandton; On-site; ZAR 450,000 - 750,000; Full time

Job summary

Mediclinic in Sandton is seeking a dedicated administrator with a strong grasp of healthcare funding models to join our on-site permanent team. The role focuses on understanding funders of healthcare and ensuring SLA compliance within contracts.

The ideal candidate will work closely with procurement and legal to maintain service levels, monitor performance, and support operational efficiency at Mediclinic Southern Africa. Prior experience in healthcare funding is preferred.

Qualifications

• Understanding of funders of healthcare.
• Understanding of contract and service level agreement (SLA) management.

Skills

Funders of Healthcare

Contract and SLA management

Job description

Company: Mediclinic

Closing date: 11/19/2026
Number of positions: 1
Recruiter name: Silindokuhle Bawuti
Reference number: 75223
Workplace Type:On-site
Permanent

• Demonstrates a good understanding of Funders of Healthcare


• Demonstrates a good understanding of contract and service level agreement (SLA) management

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.