Compassionate Medical Receptionist — Front Desk & Scheduling

Ad - Hoc Client - 10151693; Rustenburg; On-site; ZAR 167,000 - 195,000; Full time

Benefits offered by this job

Overtime may be required

Job summary

Aflourishing Obstetrics and Gynaecology Practice, based in a Pretoria East hospital, seeks a young and energetic medical receptionist to run its front of house. You will be the first point of contact for patients, handling calls, admissions and routine administrative tasks with professionalism.

The role requires excellent organisation, discretion with sensitive information, and the ability to multi-task across in-room interactions and phone inquiries.

Qualifications

• Matric and at least 2 years' proven experience as a Medical Receptionist.
• Degree or Diploma in administration or similar is advantageous.
• Proficient in English (Afrikaans advantageous).
• Experience with medical office software and MS Office.

Responsibilities

• Greet patients in person and over the phone in a professional manner.
• Manage appointment scheduling, rescheduling and confirmations.
• Maintain and update patient records with strict confidentiality.
• Coordinate with doctors, nurses and staff to ensure smooth operations.
• Handle patient inquiries via phone, email and SMS.
• Distribute and manage documentation for patient visits.

Skills

Excellent communication

Organisational skills

Discretion with sensitive information

Multitasking ability

Patient-focused attitude

Education

Matric

Degree or Diploma in administration

Tools

Vericlaim

MS Office Suite

Job description

Aflourishing Obstetrics and Gynaecology Practice, based in a Pretoria East hospital, seeks a young and energetic medical receptionist to run its front of house. You will be the first point of contact for patients, handling calls, admissions and routine administrative tasks with professionalism.

The role requires excellent organisation, discretion with sensitive information, and the ability to multi-task across in-room interactions and phone inquiries.