Community Liaison Officer

Placements24; Sandton; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Professional development

Local networking

Job summary

Placements24 is seeking a proactive Community Liaison Officer to serve Sandton, Gauteng, bridging the organization and residents. You will engage with community members, local leaders, and stakeholders to ensure services are accessible, understood, and utilized, fostering strong relationships and feedback loops.

The role emphasizes empathetic communication, advocacy, event coordination, and collaboration to address community needs and promote social impact in the Sandton area.

Qualifications

• Diploma or Degree in Social Work, Community Development, Public Relations, or a related field.
• Proven experience in community engagement, social work, or customer service roles.
• Strong understanding of the social and economic landscape of Sandton and Gauteng.
• Excellent communication, listening, and interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Experience in event coordination is a plus.

Responsibilities

• Act as the primary point of contact between our client and the residents of Sandton, Gauteng.
• Develop and maintain strong relationships with community members, leaders, local businesses, and other organizations.
• Facilitate communication and understanding of our client's services and programs.
• Organize and participate in community events, workshops, and outreach activities.
• Gather feedback from the community regarding services and unmet needs, and report to management.
• Assist community members in accessing relevant services and support.
• Represent our client at community meetings and public forums.
• Identify opportunities for collaboration and partnership within the community.
• Mediate potential conflicts and address community concerns promptly and effectively.
• Contribute to the development of outreach strategies and materials tailored to the local context.

Skills

Communication skills

Interpersonal skills

Empathy

Event coordination

Independent work

Education

Diploma/Degree in Social Work

Public Relations

Tools

MS Office Suite

Job description

About the Role

Our client, a well-regarded community support organization, is seeking a proactive and dedicated Community Liaison Officer to serve the diverse population of Sandton, Gauteng . This role is fundamental in building bridges between the organization and the community, ensuring that services are accessible, understood, and utilized effectively by residents. The ideal candidate will possess exceptional communication and interpersonal skills, a deep understanding of community needs, and a passion for facilitating positive social change. You will be responsible for engaging with community members, local leaders, and various stakeholders to foster strong relationships and ensure feedback loops are robust. This position requires significant interaction within the Sandton community and surrounding areas, making it a highly visible and impactful role. Your ability to empathize, advocate, and connect people with the resources they need will be paramount. You will act as a key ambassador for our client, enhancing their reputation and effectiveness within the community.

Key Responsibilities

• Act as the primary point of contact between our client and the residents of Sandton, Gauteng .
• Develop and maintain strong relationships with community members, leaders, local businesses, and other organizations.
• Facilitate communication and understanding of our client's services and programs.
• Organize and participate in community events, workshops, and outreach activities.
• Gather feedback from the community regarding services and unmet needs, and report to management.
• Assist community members in accessing relevant services and support.
• Represent our client at community meetings and public forums.
• Identify opportunities for collaboration and partnership within the community.
• Mediate potential conflicts and address community concerns promptly and effectively.
• Contribute to the development of outreach strategies and materials tailored to the local context.

Requirements

• Diploma or Degree in Social Work, Community Development, Public Relations, or a related field.
• Proven experience in community engagement, social work, or customer service roles.
• Strong understanding of the social and economic landscape of Sandton and the broader Gauteng area.
• Excellent communication, listening, and interpersonal skills.
• Ability to build rapport and trust with diverse community groups.
• Proficiency in MS Office Suite.
• Strong organizational and problem-solving skills.
• Ability to work independently and collaboratively as part of a team.
• Passion for community service and social justice.
• Experience in event coordination is a plus.

Benefits

Our client offers a competitive salary package commensurate with experience and a supportive work environment focused on making a tangible community impact. This role provides a unique opportunity to work closely with the community and directly contribute to its well-being in Sandton . Professional development opportunities are available to support your growth. You will be part of a dedicated team committed to service and positive change. This position offers a chance to build strong local networks and enhance community cohesion. Health benefits and paid time off are provided. This is an exciting opportunity to play a crucial role in fostering stronger community ties within the vibrant area of Sandton .