Community Health Worker Supervisor

Placements24; Gqeberha; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Medical aid and provident fund

Professional development opportunities

Hybrid work model

Job summary

Placements24 in Port Elizabeth, Eastern Cape, seeks an experienced Community Health Worker Supervisor to oversee CHWs, train them, and ensure quality service delivery in underserved communities. The role blends field oversight with administrative duties in a hybrid work setup.

The ideal candidate will hold a Diploma or Bachelor’s degree in Nursing, Public Health, Social Work, or related field, with 5+ years in community health and 2+ years in supervisory roles, and a strong grasp of local health

Qualifications

• 5+ years in community health
• 2+ years in supervisory/leadership role
• Experience in Eastern Cape, SA
• Ability to train, mentor and manage a team
• Knowledge of primary healthcare principles

Responsibilities

• Supervise CHWs in Port Elizabeth; mentor and support the team
• Provide ongoing training on health protocols and data collection
• Monitor CHW performance and conduct field visits
• Develop work schedules to ensure coverage
• Coordinate with clinic staff and community stakeholders
• Oversee data collection and timely submission by CHWs
• Ensure CHWs have necessary supplies and resources
• Address challenges and guide CHWs in complex cases
• Contribute to program planning, evaluation, and reporting
• Promote community engagement and relations with leaders

Skills

Leadership

Team management

Communication

Mentoring

Problem solving

Education

Diploma/Bachelor in Nursing/Public Health/Social Work

Job description

About the Role

Our client, a prominent public health organization focused on improving healthcare access in underserved communities, is seeking an experienced Community Health Worker Supervisor for their operations in Port Elizabeth, Eastern Cape . This role is vital for overseeing a team of Community Health Workers (CHWs), ensuring the effective delivery of essential health services and health promotion activities within the community. You will be responsible for training, mentoring, and managing CHWs, monitoring their performance, and ensuring program quality and adherence to protocols. The ideal candidate will possess strong leadership skills, a comprehensive understanding of public health principles, and direct experience working with CHWs in the Eastern Cape context. This hybrid role requires a balance of field oversight and administrative work.

Key Responsibilities

• Supervise, mentor, and support a team of Community Health Workers (CHWs) in Port Elizabeth.
• Provide ongoing training and professional development to CHWs on health protocols, counseling techniques, and data collection.
• Monitor the performance of CHWs, conducting regular field visits and case reviews to ensure quality service delivery.
• Develop and implement work schedules and ensure adequate coverage of designated community areas.
• Act as a liaison between CHWs, clinic staff, and community stakeholders in Port Elizabeth.
• Oversee the accurate collection and timely submission of health data by CHWs.
• Ensure CHWs are equipped with necessary supplies and resources to perform their duties effectively.
• Address challenges and provide guidance to CHWs facing complex situations or client issues.
• Contribute to program planning, evaluation, and reporting processes.
• Promote community engagement and build strong relationships with local leaders and residents to facilitate health program success.

Requirements

• Diploma or Bachelor’s degree in Nursing, Public Health, Social Work, or a related health field.
• Minimum of 5 years of experience working in community health, with at least 2 years in a supervisory or leadership role overseeing Community Health Workers.
• Proven experience working within the Eastern Cape province, with a strong understanding of local health challenges and dynamics.
• Demonstrated ability to train, mentor, and manage a team.
• Knowledge of primary healthcare principles and common health issues in South Africa.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in data management and reporting.
• Ability to conduct field visits and work effectively within diverse community settings in Port Elizabeth.
• Strong organizational skills and the ability to manage multiple priorities.
• Empathy and a commitment to improving community health outcomes.

Benefits

• competitive salary
• comprehensive benefits package including medical aid and a provident fund
• opportunities for professional development and advancement
• unique satisfaction of leading a team dedicated to improving public health outcomes in Port Elizabeth and the surrounding Eastern Cape region
• hybrid nature of the role allows for a blend of community engagement and administrative efficiency, supporting a sustainable work-life balance