Commercial Cleaning QA Lead — Hybrid + Bonuses

Placements24; Benoni; Hybrid; ZAR 680,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work arrangement

Professional development

Medical aid

Retirement fund

Annual bonus

Travel allowance

Job summary

Placements24 is seeking a Quality Assurance Manager to oversee and enhance service standards for commercial cleaning in Benoni, Gauteng. You will lead QA programs, perform site inspections, and train staff to uphold high quality benchmarks.

The role requires 5+ years in QA/QC within cleaning or facilities management, plus strong analytical and communication skills. A hybrid work model applies, with on-site responsibility and regional flexibility.

Qualifications

• Bachelor's degree in a related field required.
• Minimum of 5 years in QA/QC within cleaning or facilities management.
• Proven experience developing and implementing QA/QC systems.
• Strong analytical, communication and training abilities.

Responsibilities

• Develop and manage QA programs for commercial cleaning services.
• Conduct regular site inspections and audits to assess quality.
• Create checklists and reporting tools to standardize evaluations.
• Train cleaning teams and supervisors on quality standards.
• Analyze client feedback to identify trends and improvement areas.
• Implement corrective action plans and monitor effectiveness.
• Collaborate with operations to ensure consistent service delivery.
• Stay updated on industry trends, technologies and best practices.
• Prepare quality reports for senior management and stakeholders.
• Foster a culture of quality consciousness and continuous improvement.

Skills

Quality management

QA/QC systems

Data analysis

Training skills

Education

Bachelor's degree in Business Administration/Hospitality Management/Facilities Management or related field

Tools

QA software

Databases

Job description

Placements24 is seeking a Quality Assurance Manager to oversee and enhance service standards for commercial cleaning in Benoni, Gauteng. You will lead QA programs, perform site inspections, and train staff to uphold high quality benchmarks.

The role requires 5+ years in QA/QC within cleaning or facilities management, plus strong analytical and communication skills. A hybrid work model applies, with on-site responsibility and regional flexibility.