About the Role
Our client, a reputable provider of commercial kitchen equipment services, is seeking an experienced Commercial Appliance Technician to join their team serving the Upington, Northern Cape region. This role is vital for ensuring the efficient operation and maintenance of a wide range of commercial cooking, refrigeration, and food service equipment for restaurants, hotels, and catering businesses. The ideal candidate will possess strong mechanical and electrical diagnostic skills, a thorough understanding of various appliance systems, and a commitment to providing exceptional customer service. You will be responsible for diagnosing issues, performing repairs, conducting preventative maintenance, and installing new equipment. This position requires a hands-on approach, excellent problem-solving abilities, and the capacity to work independently in a customer-facing environment. We are looking for a dedicated professional who can manage their time effectively and ensure client satisfaction on every service call. Your expertise will directly contribute to the smooth operation of our clients's businesses. The role involves a mix of on-site work and potentially some administrative tasks or remote support coordination, offering a balanced work experience.
Key Responsibilities
- Diagnose, troubleshoot, and repair a variety of commercial kitchen appliances including ovens, grills, fryers, refrigerators, and dishwashers.
- Perform preventative maintenance on commercial appliances to ensure optimal performance and longevity.
- Install new commercial appliances according to manufacturer specifications and safety standards.
- Identify faulty parts and order replacements as needed.
- Interpret technical manuals, schematics, and service guides.
- Ensure all repairs and installations are completed efficiently and to a high standard.
- Provide clear explanations to clients regarding service performed and recommendations for future maintenance.
- Adhere to all safety regulations and company policies.
- Maintain accurate service records and submit reports promptly.
- Respond to emergency service calls in a timely manner.
Requirements
- Minimum of 3 years of experience as a Commercial Appliance Technician or in a related field.
- Proven experience working with commercial cooking, refrigeration, and food service equipment.
- Strong understanding of mechanical, electrical, and gas systems in appliances.
- Ability to read and interpret technical manuals and schematics.
- Relevant trade qualification or certification in appliance repair or a related discipline is preferred.
- Excellent diagnostic and problem-solving skills.
- Strong customer service and communication abilities.
- Valid driver's license and a clean driving record.
- Ability to work flexible hours, including occasional weekends, and travel within the Upington, Northern Cape region.
- Must be physically capable of lifting and maneuvering equipment.
Benefits
- Our client offers a competitive salary, performance-based incentives, and a comprehensive benefits package including medical aid and a retirement fund.
- Opportunities for professional development and training on new equipment models are provided.
- You will have the chance to work with a diverse range of clients and equipment, enhancing your skills and experience.
- A company vehicle and mobile phone are provided for business use.
- Our client fosters a supportive team environment and values employee dedication.
- This hybrid role offers a blend of on-site field work and potential off-site responsibilities, providing flexibility.
- We are committed to employee well-being and offer a stable work environment with opportunities for career growth within the service industry.
- Recognition for exceptional service and technical expertise is a key part of our company culture.