Coffee Shop Operations Lead – Quality & Team Excellence

Talent on Tap; Sandton; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A leading coffee retail company in Sandton is looking for an Assistant Operations Manager. The successful candidate will ensure seamless day-to-day operations across multiple coffee shops, focusing on customer satisfaction, quality control, and team leadership. Ideal candidates have 2-3 years of experience in hospitality, a passion for specialty coffee, and excellent organizational skills. This role offers the opportunity to work in a dynamic environment with a focus on operational excellence.

Qualifications

• Minimum 2-3 years' experience in hospitality/coffee shop operations.
• Strong planning and multitasking abilities.
• Excellent communication skills for multicultural teams.

Responsibilities

• Assist in overseeing daily operations of coffee shops.
• Support management of barista teams to foster excellence.
• Monitor beverage and food quality.

Skills

Team Leadership

Organizational Skills

Communication

Problem-Solving

Job description

A leading coffee retail company in Sandton is looking for an Assistant Operations Manager. The successful candidate will ensure seamless day-to-day operations across multiple coffee shops, focusing on customer satisfaction, quality control, and team leadership. Ideal candidates have 2-3 years of experience in hospitality, a passion for specialty coffee, and excellent organizational skills. This role offers the opportunity to work in a dynamic environment with a focus on operational excellence.