Cloud & Networking Engineer (Hybrid) | Azure & Security

Mandela; South Africa; Hybrid; ZAR 900,000 - 1,400,000; Full time

Job summary

NTT DATA is seeking a Cross Technology Managed Services Engineer (L3) to deliver operational excellence across multiple technology domains. The role focuses on public cloud platforms, cloud networking, and cloud security, providing advanced technical support and leadership in hybrid and multi-cloud environments.

The successful candidate will act as an escalation point for lower-tier engineers and contribute to design, automation, and continuous improvement of managed services operations,

Responsibilities

• Act as L3 escalation point for critical incidents and complex technical issues.
• Lead root cause analysis and problem management activities.
• Deliver proactive maintenance and service improvement initiatives.
• Develop automation and standardisation opportunities.
• Produce and maintain technical documentation and operational procedures.
• Provide technical guidance to clients and internal teams.

Job description

NTT DATA is seeking a Cross Technology Managed Services Engineer (L3) to deliver operational excellence across multiple technology domains. The role focuses on public cloud platforms, cloud networking, and cloud security, providing advanced technical support and leadership in hybrid and multi-cloud environments.

The successful candidate will act as an escalation point for lower-tier engineers and contribute to design, automation, and continuous improvement of managed services operations,