Client Validation & Compliance Consultant

PPS Recruitment; Wes-Kaap; On-site; ZAR 360,000 - 520,000; Full time

Job summary

PPS Investments, part of the PPS Group, seeks a Validations Consultant to ensure accurate processing of client instructions and strengthen relationships with clients and intermediaries. Work across the operations team to meet service standards and regulatory requirements.

The role focuses on validating PPS Investments LISP and Asset Management instructions, coordinating transfers, and maintaining compliant documentation within SLA timelines.

Qualifications

• Relevant supporting tertiary qualification is a pre-requisite.
• MS Office – intermediate level for Word & Excel.
• Sales Logix or another comparable CRM application is an advantage.

Responsibilities

• Validation for all PPS Investments LISP and Asset Management offering.
• Processing applications for all product streams.
• Coordination of Section 14 and 37 transfers.
• Ensure that each intermediary is licensed to sell our Products.
• Handling enquiries from client intermediaries and broader distribution force with first time resolution.
• Maintenance of commission arrangements with intermediaries.
• Management of documentation iro FICA & FAIS legislation and other regulatory requirements.
• Ensure our client and intermediaries comply with all regulatory requirements.
• Update client information on CRM.
• Management of stakeholder relationships to ensure improved client experience.
• Ensure all clients instructions are processed timeously and accurately.
• Follow up on all pending instructions.
• Ensure our clients comply with the prudent investment guidelines.
• Manage work allocated to youalert(1)
• Responsible to ensure that all client documentation is stored electronically as per company policy
• Prioritise all work allocated to administration and all client instructions within standard level agreements

Skills

MS Word

MS Excel

Technical knowledge

Planning & organising

Team collaboration

Relationship building

Resilience

Business acumen

Education

Tertiary qualification

Tools

Sales Logix / CRM software

Job description

PPS Investments, part of the PPS Group, seeks a Validations Consultant to ensure accurate processing of client instructions and strengthen relationships with clients and intermediaries. Work across the operations team to meet service standards and regulatory requirements.

The role focuses on validating PPS Investments LISP and Asset Management instructions, coordinating transfers, and maintaining compliant documentation within SLA timelines.