Client Sales Representative (No Cold Calling)

Dentology; Cape Town; Remote; ZAR 784,000 - 1,175,000; Full time

Job summary

Dentology is seeking a Client Sales Representative to convert warm leads into booked appointments for high-value cosmetic dental treatments. This outbound-focused role suits a proactive, growth-minded professional who thrives under pressure and is committed to continuous improvement.

You will make high-volume calls, uncover patient goals, provide tailored recommendations, and confidently secure deposits. The role offers uncapped commissions, remote work flexibility, and rapid growth within a

Qualifications

• Proven experience in a sales or outbound calling role.
• Excellent communication and empathy with clients.
• Ability to manage high call volumes with accuracy.
• Experience in the dental sector is advantageous but not required.

Responsibilities

• Make 120+ outbound calls daily to warm leads.
• Conduct discovery calls to assess patient needs and goals.
• Provide treatment options and pricing information to secure deposits.
• Deliver patient reports to clients for consultations.
• Record call outcomes and feedback in CRM.

Skills

Sales experience

Outbound calling

Lead conversion

Communication skills

High-volume calling

Tools

CRM software

Job description

Role Type

B2C outbound sales - warm leads, no cold calling

This is a career-defining opportunity to join a young, fast-growing company and work closely with an ambitious, highly collaborative team. With uncapped earning potential through performance-based commissions, this is a unique chance to refine your sales skills, drive results, and help clients grow their dental practices.

As part of a close-knit team, your contributions will be highly valued, and you’ll have strong opportunities for professional development as the company scales.

About Us

Dentology is one of the UK’s fastest-growing performance marketing agencies, partnering exclusively with high-end cosmetic dental practices. We’re a 30+ person team spanning across content, ads, sales, and tech - and one of the only agencies building an end-to-end patient acquisition system that blends agency services with proprietary software.

Our platform combines real-time lead tracking, performance analytics, and AI-driven insights to give practices unprecedented visibility into what’s driving results. From high-production content shoots and paid campaigns to in-house sales teams who close the leads, we deliver predictable, profitable growth for some of the biggest names in UK dentistry.

Role Overview

As a Client Sales Representative, you’ll be the driving force behind converting warm leads into booked appointments for high-value cosmetic dental treatments on behalf of our clients. This outbound-focused role is perfect for a proactive, sales-orientated professional who is motivated by personal growth, thrives under pressure, and is passionate about continuously improving their skillset. You’ll make high-volume calls, uncover patient goals, provide tailored recommendations, and confidently secure bookings with deposits.

Key Responsibilities

• Make 120+ outbound calls daily to connect with warm leads who have requested a consultation.
• Conduct in-depth discovery calls to assess patient needs, pain points, desired outcomes, and clinical history.
• Provide transparent information on treatment options and pricing, securing deposits to confirm bookings.
• Deliver detailed patient reports to clients, ensuring their teams are fully equipped for every consultation.
• Record call outcomes in our software and provide feedback on lead quality and engagement.

Success In the Role

6 Months

• Consistently achieving and exceeding your targets, demonstrating a strong work ethic and desire to continuously learn and improve upon your own performance.
• Established yourself as a reliable and consistent performer who contributes to client success.
• Actively providing valuable feedback on lead quality and processes, helping to improve overall campaign performance.

12 Months

• Recognised as a top performer, taking ownership of some of our largest and most valuable clients.
• Proven ability to handle complex accounts and ensure smooth, effective lead conversion.
• Begin contributing to refining workflows and processes, making suggestions that benefit the team and our clients.

18 Months

• Taking on managerial responsibilities, including onboarding and training new CSRs.
• Regularly collaborate with the management team to improve systems, processes, and workflows to drive greater efficiencies and success.
• Working closely with the development team to provide feedback on our software, helping shape its evolution to enhance lead conversion and performance.

Requirements

• Highly proactive with a results-driven mindset.
• Entrepreneurial with the ability to see the bigger picture.
• Comfortable with high-volume, repetitive tasks.
• Exceptional attention to detail.
• Able to self-manage and prioritise tasks efficiently;
• Continuous learner, always looking for ways to improve the agency’s processes as well as your own skills.

Experience & Skills

• Proven experience in a sales, outbound calling, or lead conversion role.
• Exceptional communication skills, with a persuasive and empathetic approach.
• Strong organisational skills and the ability to manage high call volumes effectively.
• Experience or familiarity with the dental sector is advantageous but not essential.

Technical Requirements

• Reliable, high-speed internet connection.
• A high-quality headset with a clear microphone.
• A computer capable of efficiently running calling and CRM software.
• Incredible client base: You will be working with some of the fastest-growing dental practices and dental corporates in the UK.
• Building your skills: We’re committed to ensuring that all of our team are constantly developing and evolving toward their own personal goals with opportunities to broaden their skillset at every turn.
• Ongoing mentoring: You will receive guidance and mentorship from experienced sales professionals and learn to expertly close leads - an incredibly sought-after skill.
• Start-up sensibilities: You have the rare opportunity to work with a young, fast-growing agency, meaning you can have a huge impact on how we do things and the unique opportunity to progress fast within the company.
• Remote working: We’re a modern agency, with trust and respect for everyone who works here. As such, you can enjoy the flexibility of working remotely, with the support of a close-knit team.