Client Onboarding & Support Specialist

Infotelligent; Pretoria; Hybrid; ZAR 250,000 - 350,000; Full time

Job summary

Infotelligent is looking for a Client Support & Onboarding Specialist in Pretoria, South Africa. You will be the first point of contact for our clients and help ensure their success during the onboarding process.

This position requires a minimum of 2 years of experience in client support, strong communication skills, and the ability to work independently. Join a dynamic team committed to innovating the B2B data landscape.

Qualifications

• Minimum 2 years of experience in client support or customer service.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Excellent problem-solving skills.
• Knowledge of Excel.

Responsibilities

• Onboard clients via Zoom calls and assist them throughout the onboarding period.
• Provide ongoing client support via email, Intercom, and Zoom calls.

Skills

Client support

Communication

Problem-solving

Attention to detail

Excel

Job description

Infotelligent is looking for a Client Support & Onboarding Specialist in Pretoria, South Africa. You will be the first point of contact for our clients and help ensure their success during the onboarding process.

This position requires a minimum of 2 years of experience in client support, strong communication skills, and the ability to work independently. Join a dynamic team committed to innovating the B2B data landscape.