Client Onboarding & Support Specialist

Infotelligent; Johannesburg; Hybrid; ZAR 300,000 - 450,000; Full time

Job summary

Infotelligent in Johannesburg is seeking a Client Support & Onboarding Specialist. This role involves being the first point of contact for new clients, where you will ensure a seamless onboarding process and provide ongoing support.

The ideal candidate should have at least 2 years of experience in client support, along with strong communication skills and the ability to work independently. The position requires key expertise in problem-solving and Excel, offering an exciting opportunity to grow within a dynamic sales team.

Qualifications

• Minimum 2 years of experience in client support, customer service, or a related role.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills and attention to detail.
• Knowledge of Excel.

Responsibilities

• Client onboarding via Zoom calls and ongoing assistance during onboarding period.
• Client support via email, Intercom, and Zoom calls.

Skills

Client support experience

Strong communication skills

Problem-solving skills

Knowledge of Excel

Job description

Infotelligent in Johannesburg is seeking a Client Support & Onboarding Specialist. This role involves being the first point of contact for new clients, where you will ensure a seamless onboarding process and provide ongoing support.

The ideal candidate should have at least 2 years of experience in client support, along with strong communication skills and the ability to work independently. The position requires key expertise in problem-solving and Excel, offering an exciting opportunity to grow within a dynamic sales team.