Client-Focused Branch Advisor (FAIS)

Fnbnamibia; Noord-Kaap; On-site; ZAR 48,000 - 59,000; Full time

Job summary

FNB in Kimberley is hiring a Branch Advisor to deliver compliant, professional financial advice in a high-volume POP branch. You will build relationships with existing clients, educate them on the right channels, and ensure accurate documentation and service targets.

The role requires FAIS and TCF understanding, 1–3 years in financial services, and a strong ethic with attention to detail. Join a dynamic team offering growth, brand support, and a local market impact.

Qualifications

• Minimum NQF Level 5 Certificate in Banking, Business Admin, or related field.
• 1–3 years in customer-facing environments within financial services.
• Strong FAIS, TCF understanding and compliant advisory approach.
• Proven ability to meet sales, service, and compliance targets.

Responsibilities

• Provide compliant financial advice in a high-volume branch.
• Walk-in and existing clients through financial needs and solutions.
• Maintain accurate client records and documentation.
• Achieve individual and branch sales and service targets.
• Build and manage long-term client relationships.

Skills

FAIS knowledge

TCF knowledge

Client-centric advice

Sales targets

Communication skills

Interpersonal skills

Attention to detail

Education

NQF 5 Banking Certificate

Job description

FNB in Kimberley is hiring a Branch Advisor to deliver compliant, professional financial advice in a high-volume POP branch. You will build relationships with existing clients, educate them on the right channels, and ensure accurate documentation and service targets.

The role requires FAIS and TCF understanding, 1–3 years in financial services, and a strong ethic with attention to detail. Join a dynamic team offering growth, brand support, and a local market impact.