Client-Facing Delivery Tech Graduate — Free Lunch & Coffee

Syspro; Johannesburg; On-site; ZAR 180,000 - 220,000; Full time

Benefits offered by this job

Free Barista Coffee Daily

Gym Facilities

Free Daily Lunch

Free Fruit on a Tuesday & Thursday

Job summary

Syspro seeks a Delivery Technical Graduate to work directly with customers during implementation, configuration, and go-live. You will translate customer requirements into Syspro technical solutions and configure the platform for each client’s setup.

In this role, you’ll debug field issues and feed learnings back into the product and delivery teams, while growing your technical backbone in a customer-facing environment. Travel may be required to support clients.

Qualifications

• Degree in information systems, computer science, engineering or similar.
• Solid technical fundamentals; willingness to go deep on a customer environment.
• Comfort speaking with customers, not just with code.
• Willingness to travel for client-facing work when needed.

Responsibilities

• Work directly with customers during implementation, configuration, and go-live.
• Translate customer requirements into Syspro technical solutions.
• Configure and test the platform against each customer's setup.
• Debug issues in the field and feed learnings back into the product and delivery teams.

Skills

Customer-facing

Technical fundamentals

Communication

Willing to travel

Education

Degree in information systems, computer science, or engineering

Job description

Syspro seeks a Delivery Technical Graduate to work directly with customers during implementation, configuration, and go-live. You will translate customer requirements into Syspro technical solutions and configure the platform for each client’s setup.

In this role, you’ll debug field issues and feed learnings back into the product and delivery teams, while growing your technical backbone in a customer-facing environment. Travel may be required to support clients.