Client Experience & Compliance Administrator

K2 Recruit; Cape Town; On-site; ZAR 167,400 - 234,360; Full time

Job summary

K2 Recruit in Cape Town seeks an organised administrator to support KYC, FICA checks, and client due diligence. You will handle opening accounts with banking partners, conduct compliance checks, manage documents, and support CRM workflow.

The role requires matric, strong communication, meticulous attention to detail, and the ability to multitask. You will liaise with banks' AML departments and assist with audits and client inquiries.

Qualifications

• Matric is required.
• A relevant tertiary degree or diploma is advantageous.
• Experience in client liaison or administrative work.

Responsibilities

• KYC Know Your Customer, FICA, risk rating, PEPs and due diligence
• Opening of accounts with banking partners
• Compliance checks and creation of documents sent to clients
• Process flow management on the CRM system
• Database management
• Conversion of registrations and new FTCCs
• Management of bank audits and remediation
• Liaising with banks AML department and reporting suspicious transactions
• Taking incoming calls for new client queries
• Filing and other administrative tasks as required
• Liaise with relevant banking partners’ Exchange Control Departments for SAR queries

Education

Matric

Relevant tertiary degree / diploma advantageous

Job description

K2 Recruit in Cape Town seeks an organised administrator to support KYC, FICA checks, and client due diligence. You will handle opening accounts with banking partners, conduct compliance checks, manage documents, and support CRM workflow.

The role requires matric, strong communication, meticulous attention to detail, and the ability to multitask. You will liaise with banks' AML departments and assist with audits and client inquiries.