Cleaning Services Coordinator

Placements24; East London; Hybrid; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling

Professional development opportunities

Access to essential software/tools

Job summary

Placements24 is seeking a proactive Cleaning Services Coordinator to oversee remote cleaning operations across multiple facilities. You will schedule teams, monitor performance, and liaise between management and staff to ensure high-quality service.

The ideal candidate will be highly organized with strong communication skills, able to work independently in a fully remote setting, and proficient with scheduling and inventory software.

Qualifications

• Proven experience in a coordination, supervisory, or management role within cleaning or facilities management.
• Strong organizational and planning skills across multiple priorities.
• Excellent communication and interpersonal abilities for remote team management.
• Proficiency with scheduling software, inventory systems, and standard office tools.
• Ability to work independently in a remote setting with strong problem solving.

Responsibilities

• Coordinate daily schedules and assignments for cleaning staff across multiple locations.
• Monitor and evaluate performance to meet quality standards and protocols.
• Manage inventory of cleaning supplies and equipment, place orders, ensure timely delivery.
• Serve as primary contact for staff inquiries, issues, and client feedback related to cleaning services.
• Develop and maintain efficient procedures and training materials for cleaning staff.
• Analyze service reports and feedback to identify improvement areas and implement actions.

Skills

Coordination

Supervision

Organizational skills

Communication

Remote work

Problem-solving

Tools

Scheduling software

Inventory management

Office applications

Job description

About the Role

Our client is seeking a proactive and detail-oriented Cleaning Services Coordinator to manage and oversee cleaning operations remotely. This role is critical for ensuring consistent and high-quality cleaning services across all facilities. You will be responsible for scheduling cleaning teams, monitoring service performance, managing supply inventory, and acting as a liaison between management and cleaning staff. The ideal candidate is highly organized, possesses excellent communication skills, and excels in a remote work environment, leveraging technology to maintain efficiency and standards for our client's operations.

Key Responsibilities

• Coordinate the daily schedules and assignments for cleaning staff across multiple locations.
• Monitor and evaluate the performance of cleaning teams, ensuring adherence to quality standards and protocols.
• Manage inventory of cleaning supplies and equipment, placing orders and ensuring timely delivery.
• Serve as the primary point of contact for staff inquiries, operational issues, and client feedback related to cleaning services.
• Develop and maintain efficient operational procedures and training materials for cleaning staff.
• Analyze service reports and feedback to identify areas for improvement and implement corrective actions.

Requirements

• Proven experience in a coordination, supervisory, or management role within the cleaning or facilities management industry.
• Strong organizational and planning skills, with the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills, with the ability to manage remote teams effectively.
• Proficiency with scheduling software, inventory management systems, and standard office applications.
• Ability to work independently in a remote setting and demonstrate strong problem-solving skills.
• Understanding of cleaning best practices, hygiene standards, and safety protocols.

Benefits

• Competitive annual salary package.
• Fully remote work opportunity with flexible scheduling.
• Opportunities for professional development and career advancement.
• Access to essential software and tools for remote work.
• A collaborative and supportive team culture.