Claims Settlement Specialist

Pivot Services; Rosebank; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Pivot Services in Rosebank, Gauteng, seeks an experienced Short-Term Insurance Claims professional to coordinate, validate and settle personal lines and commercial claims end-to-end.

You will delegate authority, ensure compliant documentation, and make decisions within your financial mandate, liaising with customers, brokers and service providers to resolve claims efficiently.

This role requires strong negotiation and analytical skills in a fast-paced environment.

Qualifications

• Experience validating and settling short-term insurance claims.
• Accurate documentation of interactions, decisions and transactions.
• Ability to determine when an assessor or loss adjuster is required.
• Knowledge of policy terms and conditions.

Responsibilities

• Validate claims and communicate with stakeholders within target turnaround times.
• Accurately document all interactions, decisions and transactions.
• Investigate merits, appoint assessors or loss adjusters when required and manage conflicts.

Skills

Negotiation

Claims processing

Documentation

Decision making

Job description

Pivot Services in Rosebank, Gauteng, seeks an experienced Short-Term Insurance Claims professional to coordinate, validate and settle personal lines and commercial claims end-to-end.

You will delegate authority, ensure compliant documentation, and make decisions within your financial mandate, liaising with customers, brokers and service providers to resolve claims efficiently.

This role requires strong negotiation and analytical skills in a fast-paced environment.