Chief Integrated Channel Sales & Growth Leader

Absa Group; Johannesburg; On-site; ZAR 1,800,000 - 3,000,000; Full time

Job summary

Absa Bank Limited in Johannesburg seeks a senior leader to drive the Integrated Channels sales production and enablement across Voice and digital channels, aligning customer, product and channel strategies to grow revenue and improve customer outcomes.

The role requires 10–15 years in Retail/Commercial Banking, proven senior leadership of large teams, and the ability to develop enterprise-wide sales strategies while ensuring regulatory compliance and customer centricity.

Qualifications

• Bachelor’s degree in Commerce, Business Management, Marketing, Economics, Finance or Banking is essential.
• Postgraduate degree (MBA/MBL) or equivalent executive leadership qualification is preferred.
• Professional Banking Qualification is advantageous.

Responsibilities

• Develop and execute the Integrated Channels Sales Production/Customer and Enablement Strategy.
• Define and implement customer acquisition, growth, retention and portfolio optimisation strategies across segments and channels.
• Formulate sales production models to optimise channel productivity and revenue.
• Drive commercial integration across Branch, Contact Centre, Digital and emerging channels.
• Lead Call Centre strategies for customer service, sales and operational excellence.

Skills

Strategic leadership

Commercial leadership

People leadership

Stakeholder management

Analytical

Education

Bachelor’s degree

Job description

Absa Bank Limited in Johannesburg seeks a senior leader to drive the Integrated Channels sales production and enablement across Voice and digital channels, aligning customer, product and channel strategies to grow revenue and improve customer outcomes.

The role requires 10–15 years in Retail/Commercial Banking, proven senior leadership of large teams, and the ability to develop enterprise-wide sales strategies while ensuring regulatory compliance and customer centricity.