Chief Commercial Manager Western Cape

HotelJobs; Cape Town; On-site; ZAR 1,300,000 - 2,300,000; Full time

Job summary

HotelJobs in Cape Town seeks a senior leader as Head of Sales, Marketing & Revenue to drive the group’s commercial performance across multiple properties. You will shape strategies for sales, marketing, revenue and distribution, and report on results to owners and GMs.

The role requires a minimum of 10 years in a senior commercial leadership role in hospitality, with a postgraduate business qualification an advantage. SA nationals only.

Qualifications

• Tertiary qualification related to sales/marketing/revenue management.
• Postgraduate business qualification is an advantage.
• Minimum 10 years in a senior commercial leadership role in hotels.

Responsibilities

• Oversee sales, marketing, revenue, distribution and overall commercial performance.
• Develop and implement group and hotel-level sales and marketing strategies.
• Manage pricing, forecasting and OTAs; optimise direct-booking channels.
• Lead national or multi-property commercial teams and drive performance.
• Present performance and action plans to owners, GMs and senior executives.

Skills

Hospitality Marketing

Revenue Management

Sales Strategy

Key Account Management

Digital Marketing

Distribution Management

Forecasting

Pricing Strategy

Stakeholder Management

Education

Tertiary qualification in related field

Postgraduate business qualification

Job description

A hotel group seeks a senior manager with a proven track record as Head of Sales, Marketing & Revenue, responsible for the overall sales, marketing, revenue, distribution and commercial performance of this group.

Essential requirements

• Tertiary qualification essential related to the above and Postgraduate business qualification an advantage
• Must have minimum 10 years experience in a commercial leadership role, covering Sales, Marketing, Revenue and Operations management within a hotel group and across multi properties
• Proven leadership experience across sales, marketing, revenue management and distribution.
• Have record of improving hotel revenue, profitability, occupancy, ADR, RevPAR, market share and overall commercial performance.
• Strong experience developing and implementing group and hotel-level sales and marketing strategies.
• Ability to manage revenue strategy, pricing, forecasting, distribution, OTAs and direct-booking channels.
• Experience managing and developing national or multi-property commercial/sales teams and holding teams and hotels accountable for performance.
• Proven track record of managing key accounts, sales pipelines, conversion and new business opportunities.
• Experience working directly with hotel owners, GMs and senior executives, including presenting performance, challenges and commercial action plans.

ESSENTIAL COMPTENCIES

1. Hospitality Marketing & International Brand Knowledge
2. Hotel Revenue Management, Pricing & Forecasting
3. Sales Strategy & Key Account Management
4. Marketing Strategy, Brand & PR
5. Digital Marketing & Direct Booking Strategy
6. Distribution & OTA Management
7. Budgeting & Commercial Planning
8. Pipeline & Conversion Management
9. Hotel Openings & Commercial Implementation
10. Owner Reporting & Stakeholder Management
11. Commercial Systems & Reporting

Additional Criteria

• Open to South African Nationals only
• Assessment will apply