Centurion: Internship Programme 2027: Technical Support posted by Optimi Holdings Ltd

JVR Software; Centurion; On-site; ZAR 83,000 - 124,000; Part time

Job summary

Optimi Holdings Ltd in Tshwane is seeking a detail-oriented Technical Support Assistant to join a dynamic tech environment. The role includes diagnosing problems, supporting multiple departments, and collaborating with DevOps and developers to ensure timely resolutions.

The ideal candidate will have a Grade 12 and a Bachelors degree or be in the final year of IT/Engineering, with strong Excel, SQL Server, Word and Projects skills, plus excellent verbal and written communication.

Qualifications

• Grade 12 is required.
• Bachelor's degree or final year in IT, Engineering or related field (with limited subjects in 2027).
• Proficient in MS Excel, SQL Server, MS Word & MS Projects.
• Excellent verbal and written communication skills.
• Must be detail-orientated and analytical.
• Must not have previously participated in an internship programme.

Responsibilities

• Diagnose system related problems and escalate to the relevant system providers when needed.
• Support departments with system-related queries.
• Provide ongoing support on project solutions to operational teams.
• Work closely with business analysts, DevOps and developers to resolve issues efficiently.
• Identify areas for project requirements to address ongoing issues.
• Identify upskilling needs for operational teams and train champions.
• Provide general reporting on trends and productivity.
• Assist with report creation, interpretation and data restructuring when necessary.
• Prioritise tasks and apply a systematic approach to problem solving.
• Coordinate resources in teams to resolve issues effectively.

Skills

Communication skills

Analytical thinking

Problem solving

Education

Grade 12

Bachelor's degree or final year in IT/Engineering

Tools

MS Excel

SQL Server

MS Word

MS Projects

Job description

Employer Optimi Holdings Ltd Location Tshwane Job type IT / Computing / Software Posted 28 Oct 2026

Optimi is looking for a detail-oriented and analytical individual to join our team as a Technical Support Assistant. The ideal candidate should have strong problem-solving abilities, excellent communication skills, and a willingness to learn within a dynamic technology environment. This opportunity will also entail completing an accredited qualification over the period of 12 months.

REQUIREMENTS

• Grade 12
• Bachelors degree or final year in IT, Engineering and/or related field (with limited subjects in 2027)
• Proficient in MS Excel, SQL Server, MS Word & MS Projects
• Excellent verbal and written communication skills
• Must be detail-orientated and analytical
• Must not have previously participated in an internship programme

DUTIES

• Diagnose system related problems and where necessary elevate the problem to the relevant system providers
• Support departments with system-related queries
• Provide ongoing support on project solutions to operational teams
• Work closely with the business analysts, devops team and developers to ensure the efficient resolution of problems
• Identify areas for project requirements to address ongoing issues
• Identify areas for upskilling of operational teams to handle support queries, training of champions and automating resolutions
• Provide general reporting on trends and productivity
• Assist with report creation, interpretation and, where necessary, restructuring of data
• Prioritize tasks
• Apply a systematic approach to problem solving
• Coordinate the required resources in the respective team to resolve issues effectively

The position is based in Centurion. The candidate will be required to work 25 hours per week. Should you not receive a call from us in 14 days, please consider your application unsuccessful.