Casual Merchandiser - Musgrave

Dis-Chem Pharmacies Limited; Durban; On-site; ZAR 67,000 - 100,000; Part time

Job summary

Dis-Chem Pharmacies is seeking a Casual Merchandiser for the Musgrave store to uphold merchandising standards and deliver excellent customer service. You’ll restock, manage stock movement, keep shelves well-presented, and assist customers with enquiries.

Essential qualifications include Grade 12 and up to 6 months of retail experience, with MS Office skills and willingness to work retail hours. Advantageous: 1 year retail experience.

Qualifications

• Grade 12 / Matric is required.
• Up to 6 months retail experience preferred.
• Computer literate – MS Office.
• Willing and able to work retail hours.
• Advantageous: at least 1 year retail experience.

Responsibilities

• Restock merchandise to maximise sales.
• Store stock from storeroom, store and pack promptly.
• Ensure stock on shelves is not past sell-by date.
• Maintain full range of products on shelves at all times.
• Rotate stock on a FIFO basis.
• Report low stock, out-of-stock items, damaged or expired stock to management.
• Assist with stock counts and general stocktaking.
• Adhere to Dis-Chem operating standards, store layout and planograms.
• Ensure boxes are flattened after unpacking stock and taken to designated area.
• Ensure shelves are neat with correct labels and pricing.
• Report price discrepancies to management.
• Keep abreast of current and new products.
• Merchandising displays are built, faced up, stocked and maintained.
• Maintain daily upkeep of store and merchandise displays, storeroom stock and shop floor stock.
• Assist with loading and off-loading of stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping and training of new staff.
• Provide friendly, helpful customer service and resolve stock queries.

Skills

English proficiency

Presentable

Customer engagement

Trustworthy

Time management

MS Office

Education

Grade 12 / Matric

Tools

MS Office

Job description

Dis-Chem Pharmacies requires a Casual Merchandiser for their Musgrave store.You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

Minimum Requirements

Essential

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous

• At least 1 year retail experience

Job Description

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies: Essential

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Competencies: Advantageous

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.