Merchandiser - Cape Gate

Dis-Chem Pharmacies Limited; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Market-related salary

Job summary

Dis-Chem Pharmacies is seeking a capable stock handler in Cape Town to restock, manage shelf presentation, and assist in stock control. The role requires Grade 12 / Matric, basic MS Office skills, and availability to work retail hours. Advantageous: 1 year of retail experience, with a focus on accurate stock rotation and customer service.

The successful candidate will maintain product displays, verify pricing, and support stock counting while adhering to store policies and safety standards.

Qualifications

• Grade 12 / Matric.
• Up to 6 months’ retail experience.
• Computer literate – MS Office.
• Willing and able to work retail hours.
• At least 1 year retail experience.

Responsibilities

• Restock merchandise as needed to ensure maximum sales.
• Ensure delivered stock/stock pulled from the storeroom is stored and packed in the correct space timeously.
• Ensure stock on shelves has not reached sell-by date.
• Ensure the full range of products is on the shelves at all times.
• Facilitate rotation of stock on a regular, FIFO basis.
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management.
• Assist with counting of stock files and general stocktaking.
• Adhere to Dis‑Chem’s operating standards, store layout and planograms.
• Ensure boxes are flattened after unpacking stock, and taken to the designated area.
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
• Report all price discrepancies to management.
• Keep abreast of current and new products.
• Ensure merchandising displays are built, faced up, stocked and maintained.
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor.
• Assist with loading and off-loading of stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping.
• Assist in training of new staff.
• Provide friendly, helpful and courteous assistance and advice to all customers.
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list.
• Ensure all customer stock queries are dealt with and resolved.
• Ensure the correct uniform and badge are worn at all times.
• Minimise any losses by handling all merchandise carefully.
• Adhere to Dis‑Chem policies and procedures, SOPs and health and safety rules and regulations.

Skills

English proficiency

Presentable

Customer/FM engagement

Trustworthy and honest

Time management

Tools

MS Office

Job description

Minimum Requirements

Essential:

• Grade 12 / Matric


• Up to 6 months’ retail experience


• Computer literate – MS Office


• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description

• Restock merchandise as needed to ensure maximum sales


• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously


• Ensure stock on shelves has not reached sell‑by date


• Ensure the full range of products is on the shelves at all times


• Facilitate rotation of stock on a regular, FIFO basis


• Report low stock levels, out‑of‑stock items, damaged stock and expired stock to management


• Assist with counting of stock files and general stocktaking


• Adhere to Dis‑Chem’s operating standards, store layout and planograms


• Ensure boxes are flattened after unpacking stock, and taken to the designated area


• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing


• Report all price discrepancies to management


• Keep abreast of current and new products


• Ensure merchandising displays are built, faced up, stocked and maintained


• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor


• Assist with loading and off‑loading of stock


• Ensure items without barcodes are clearly marked


• Assist with back shopping


• Assist in training of new staff


• Provide friendly, helpful and courteous assistance and advice to all customers


• Ensure all out of stock queries from customers are followed up with the customer service out of stock list


• Ensure all customer stock queries are dealt with and resolved


• Ensure the correct uniform and badge are worn at all times


• Minimise any losses by handling all merchandise carefully


• Adhere to Dis‑Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies

Essential:

• Strong command of the English language


• Presentable


• Effective engagement with customers, management and staff


• Trustworthy and honest


• Time management

Advantageous:

• Bilingual


• Knowledge of merchandising standards and the FMCG industry


• Product and category knowledge


• Ability to analyse ZMORE reports for ordering and stock taking


• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment

• Willing and able to work retail hours


• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to


• Reliable transport and/or reside in close proximity to the store


• South African citizen


• Clear credit and criminal records

Remuneration and benefits

• Market‑related salary


• Medical aid


• Provident fund


• Staff account

Dis‑Chem Pharmacies is an equal opportunity employer. Dis‑Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis‑Chem’s Employment Equity & Transformation Strategy. Dis‑Chem actively supports the recruitment of People with Disabilities.