Cash Centre Supervisor — Operations & Reconciliation

Fidelity Services Group; Durban; On-site; ZAR 190,000 - 270,000; Full time

Job summary

Fidelity Services Group in Durban is seeking a Supervisor for the Cash Centre to ensure deposits are processed as per agreement. The role focuses on maintaining high-quality counting and verification services across all staff, with emphasis on accuracy and client satisfaction.

The successful candidate will have a clear criminal record, Grade 12, and cash centre or treasury experience, with the ability to work under pressure and overtime when required.

Qualifications

• Clear criminal record is required
• Computer literate
• At least 2 years’ cash centre experience or similar role is an advantage
• Treasury experience is an advantage
• Able to work under pressure and multitask
• Must be able to work extra hours when needed
• Must be able to address and resolve challenges which may arise

Responsibilities

• Opening and closing of Cash Centre where applicable
• Ensure that Standard Operational procedures are adhered to
• Counting and verifying money
• Balancing and reconciling money
• Re-counting of money if differences occur
• Ensure daily reports and statistics are up to date
• Ensure that all relevant documents are complete, neat and filed
• Ensure all schedules balance with physical count
• Ensure registers are used and signed for daily
• Ensure incident reports are handled as required
• Ensure all client queries are dealt with in a professional manner and timeously
• Ensure client satisfaction is top priority
• Ensure basic discipline is enforced within the Cash Centre
• Accountable for Cash Centre appointed to him/her if no manager

Skills

Criminal record check

Computer literacy

Cash centre experience

Treasury experience

Work under pressure

Overtime willingness

Attention to detail

Teamwork

Education

Grade 12 or equivalent

Job description

Fidelity Services Group in Durban is seeking a Supervisor for the Cash Centre to ensure deposits are processed as per agreement. The role focuses on maintaining high-quality counting and verification services across all staff, with emphasis on accuracy and client satisfaction.

The successful candidate will have a clear criminal record, Grade 12, and cash centre or treasury experience, with the ability to work under pressure and overtime when required.